Summary
Overview
Work History
Education
Skills
Languages
Languages
Websites
Timeline
Generic

Jyothiskumar Sathyanesh

Trivandrum

Summary

Resourceful Senior Operations Engineer known for high productivity and efficient task completion. Skilled in process optimization, workflow automation, and systems management to enhance operational efficiency. Excel in problem-solving, team leadership, and adaptability, ensuring seamless operations in fast-paced environments.

Overview

11
11
years of professional experience

Work History

Senior Operations Engineer

6D Technologies
Banglore
02.2023 - Current
  • Performed regular maintenance activities such as patching, upgrades, backups. to keep systems secure and running smoothly.
  • Collaborated with other engineers to develop innovative solutions that meet customer needs while also meeting organizational objectives.
  • Identified opportunities for process optimization through automation or streamlining of manual activities wherever possible.
  • Monitored system performance, analyzed data trends, and generated reports to identify areas of improvement.
  • Assisted in developing strategies for disaster recovery plans including backup scheduling and failover procedures.
  • Developed scripts using languages such as Python or Bash to automate routine tasks such as provisioning servers or creating backups.
  • Analyzed logs from various sources to detect potential security threats or anomalies in behavior.
  • Managed multiple projects simultaneously while monitoring progress against established deadlines.
  • Investigated root causes for operation issues and developed appropriate corrective actions.

Enterprise CVM -Operations Engineer - L2

Flytxt Mobile Solutions
Trivandrum
06.2021 - 02.2023
  • System Operations Management : Individual responsiblity of whole account and its functional units.
  • Alerts and checklists to ensure the proper monitoring by L1 team.
  • Issue management as per defined SLA : Key platform troubleshoot (Linux, Mysql, Hadoop, Nagios/Zabbix) and fix at L2 level, further follow escalation process.
  • Requirement management and Delivery : Collaboration with Marketing and Client with new requirement to understand.
  • Fulfillment of Client & Marketing requirement by own or with collaboration of Developer and System team.
  • Regular Interactions and Coordination with internal stakeholders.
  • Integration technologies like SMSC, USSD, FLASH, Mobile APP.
  • Data extraction and Automation using Python/Shell scripts.
  • Automation of requirements from client using ETL jobs like Datikrapt and Data Fusion Engine.
  • Aware of API, NGINX Load Balancer.
  • Coding in ETL jobs. Basics of Python and Shell script.

Implementation Engineer - Digital CRM Project

Ooredoo Telecommunications
Muscat
08.2022 - 09.2022
  • Coordination with CVM Bussiness team and IT team for the readiness of the prerequesites.
  • Verifying build and release documents to understand the project and test cases.
  • Deployment of the build in UAT environment.
  • Cooridnating with CVM team with usecase test.
  • Troubleshooting application logs in backend and frontend for the support initated by other vendors.

Enterprise CVM-Operations Engineer-L1

Flytxt Mobile Solutions
Trivandrum
09.2018 - 06.2021
  • Analytics using Big Data and platform dependent monitoring servers and components.
  • Managing and performing tasks with provided checklist to ensure all server components are running perfectly.
  • Experience in Monitoring tools like Hadoop Mesos, Marathon, Nagios, Yarn, Top, Vmstat, Netstat.
  • Scheduling jobs through cron job,Jconsole.Mysql workbench.
  • Handling and troubleshooting clients issues maintaining SLA.
  • Experience in OTRS ticketing system tool, Product based requirement and analysis, supporting with external teams in deployment.
  • Maintaining and escalating issues with analysis to L2 and L3 level.
  • Reprocessing of processes manually in downtime and provide dedicated support to clients according to priority based incidents.
  • Maintaining and monitoring logs to ensure zero Business Impact and troubleshooting server resource utilization, exceptions, job configurations and editing configurations and fetching details through the source code for troubleshooting.
  • Assigning and monitoring DK and DFE jobs in User interface and backend for Big Data components.
  • Full Platform server maintanace for clients during downtime.
  • Collaboration with L2 , L3 and Manager level as team for planned activities and Incident resolution.

Linux Systems Administrator

Myloth Technologies
Cochin
07.2014 - 03.2015
  • Administration,Troubleshooting and Maintenance of Linux servers
  • User/group administration and Server monitoring
  • Analyze and resolve client issues based on SLA

Education

B.Tech - Information Technology

PPG Institute of Technology
Coimbatore, Tamil Nadu

Skills

  • Linux
  • MySql
  • Automation scripting
  • Project management
  • Client collaboration
  • Technical troubleshooting
  • Root cause analysis
  • Effective communication
  • Application support
  • Monitoring tools
  • System administration
  • Operational analysis
  • System monitoring

Languages

  • English
  • Malayalam
  • Tamil
  • Hindi

Languages

Malayalam
First Language
English
Intermediate (B1)
B1
Tamil
Elementary (A2)
A2

Timeline

Senior Operations Engineer

6D Technologies
02.2023 - Current

Implementation Engineer - Digital CRM Project

Ooredoo Telecommunications
08.2022 - 09.2022

Enterprise CVM -Operations Engineer - L2

Flytxt Mobile Solutions
06.2021 - 02.2023

Enterprise CVM-Operations Engineer-L1

Flytxt Mobile Solutions
09.2018 - 06.2021

Linux Systems Administrator

Myloth Technologies
07.2014 - 03.2015

B.Tech - Information Technology

PPG Institute of Technology

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