Jyothsna Rani Pabbisetty
Bangalore
Summary
Dynamic Product Owner and former Scrum Master at Amadeus Software Labs, adept at driving strategic product vision and managing backlogs. Proven track record in fostering collaboration and enhancing processes, leveraging strong analytical thinking and effective communication to deliver impactful results. Skilled in Agile methodologies, ensuring alignment with stakeholder goals and continuous improvement.
Overview
14
14
years of professional experience
2
2
Certification
Work History
Product Owner
Amadeus Software Labs
Bangalore
10.2023 - Current
- Maintained list of features, bug fixes, and work items for value delivery.
- Delivered impactful results through strategic alignment with product goals.
- Prioritizing needs and communicating the value to the scrum team
- Acting as the liaison between teams and stakeholders
- Evaluating feedback at each iteration
Scrum Master
Amadeus Software Labs
Bangalore
05.2022 - 10.2023
- Encouraged continuous process improvement initiatives through retrospectives.
- Conducted demos of completed work at the end of each sprint cycle.
- Identified risks associated with sprint goals and worked with the team to mitigate them.
- Facilitated Scrum ceremonies, such as Sprint Planning, Daily Stand-Ups, Retrospectives and Reviews.
- Collaborated with other Scrum Masters across teams to ensure consistency in processes and tools used.
- Monitored progress of sprints, providing visibility into project status for stakeholders.
- Created dashboards using various tools such as JIRA, Confluence, to track project progress and milestones.
- Acted as a servant leader to the development team by removing impediments and resolving conflicts.
Production Client Enablement
JPMC
Bangalore
09.2021 - 05.2022
- Created detailed account plans that outlined objectives, strategies, tactics, timelines, resources needed, budget requirements. for each client relationship.
- Actively listened to client concerns while maintaining appropriate boundaries between counselor and client relationship.
- Managed all aspects of the client relationship, including onboarding, training, and support.
- Conducted regular check-in meetings with clients to ensure satisfaction and identify areas for improvement.
- Collaborated with cross-functional teams such as sales, marketing, and operations to ensure successful outcomes.
Business Analyst
Amadeus software labs
Bangalore, Karnataka
02.2016 - 08.2021
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Updated and developed scripts and queries to extract and analyze data from multiple sources.
- Assisted with creating data cubes and OLAP models to improve data analysis.
- Created dashboards to monitor and track key performance indicators.
Production Implementation Engineer
Computer Sciences Corp
Bangalore, Karnataka
08.2011 - 01.2016
- Worked with technical staff on system audit to execute implementations on time and within functional parameters.
- Assisted clients with monitoring all software implementation lifecycles.
- Configured and executed system software changes.
- Performed various tests on processes and prepared documents.
Education
Bachelor of Technology - Information Technology
Swami Vivekananda Institute of Technology (JNTU)
HyderabadSkills
- Requirements elicitation
- Product backlog management
- Product vision development
- Agile methodology
- Product planning
- Business process modeling
- Problem-solving
- Analytical thinking
- Forecasting and planning
- Strategic planning
- Strategic thinking
- Verbal and written communication
Certification
- Certified SAFe 6 Scrum Master
- Certified SAFe 5 Practitioner
Timeline
Product Owner
Amadeus Software Labs
10.2023 - Current
Scrum Master
Amadeus Software Labs
05.2022 - 10.2023
Production Client Enablement
JPMC
09.2021 - 05.2022
Business Analyst
Amadeus software labs
02.2016 - 08.2021
Production Implementation Engineer
Computer Sciences Corp
08.2011 - 01.2016
Bachelor of Technology - Information Technology
Swami Vivekananda Institute of Technology (JNTU)
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