Summary
Overview
Work History
Education
Skills
Timeline
Generic

JYOTI CHAUHAN

CRM
Gurgaon

Summary

Customer Relationship Manager with 2 years of experience in the security industry. Skilled at managing client relationships, understanding their security needs, and providing effective solutions. Focused on ensuring customer satisfaction, resolving issues quickly, and maintaining long-term partnerships. Eager to continue growing in the security field and delivering reliable, top-quality service to clients.

Overview

3
3
years of professional experience
2
2
Languages

Work History

CRM Executive

SKYLARK INFRA ENG PVT LTD
05.2023 - Current


  • Client Data Management
  • Service Scheduling & Resource Allocation
  • Incident Reporting & Tracking
  • Communication & Alerts
  • Performance Monitoring
  • Complaint & Feedback Management
  • Billing & Contract Management
  • Compliance & Documentation
  • Followed up on outstanding payments and service issues

Skylark Infra Pvt Ltd
01.2023 - Current
  • Build good relations with customer.
  • Coordinate with all field officers for timely attendance collection and invoice submission.
  • Salary disbursement post cross check and matching with due payment from client end.
  • Payment follows up 10 to 25th of every month.
  • Mail MIS to management.
  • Shared training PPT to clients.
  • Creating business leads and arranging meeting with new clients to generated revenue.
  • Prepared Quotations for New Clients.
  • Attend business meeting with BD team.

Education

MBA - HR

GJU University Hisar

BBA - undefined

MD University Rohtak

12TH - Haryana Board

10th - Haryana Board

Skills

Team Management

Timeline

CRM Executive

SKYLARK INFRA ENG PVT LTD
05.2023 - Current

Skylark Infra Pvt Ltd
01.2023 - Current

BBA - undefined

MD University Rohtak

12TH - Haryana Board

10th - Haryana Board

MBA - HR

GJU University Hisar

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