
Innovative and experienced individual with expertise in Compliance management and creative problem-solving. Skilled in handling Team, Mentoring new joiners and innovative solution development.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Performance Monitoring
Team Leadership
Complaint Management
Team Supervision
Preparing Reports
Customer Interaction
New Hire Training
Process Improvement
Record and File Management
▪ 7 years, 8 months of industry experience at Amazon Development Center India Pvt.Ltd.
▪ I have worked in 4 different teams with designations like: Catalog Assistant, Quality Analyst, Data Mapping Specialist in Kindle Operations in Chennai, Sr. Associate
Prod Compliance operation.
▪ Now working as a, Sr Associate, EPR, Compliance Operations-Variable. I am very interested in developing and diversifying my career path.
▪ I am handling a team of 8 and also involved in mentoring new Joiners.
▪ In past I have handled team size of 5 for Kindle Operations, Chennai. And also Mentored 2 batches of DG Air Escalations with head count of 5 in each batch.
▪ Proficient in analyzing and translating business requirements.
▪ Proactive/self-motivated team member with ability to sustain high work pressure with optimum results in minimal supervision.
▪ Superior communication skills enriched with logical reasoning.
1. Automated CABIN Process:
I set up above mentioned new process, which resulted in $ 20k/Year savings.
2. Pre-order process:
I took initiative to set up process for prioritizing mappings based on the DPH to overcome chances of missing out the preorder titles. On a daily basis, a report is set to
pull the titles which are going to be released in next week.
3. Increasing affective price match with selection: A project targeted set to audit the titles manually .