Jyoti Kaur
Process Developer
Faridabad
Summary
I wish to embark on successful career and gain skills and knowledge which will help me grow. Passionate to Succeed in an environment of growth and excellence and to earn a job which provides me job satisfaction, self development and helps me in achieving personal as well as organizational goals. Approachable team worker with flexible attitude
Overview
4
4
years of professional experience
2
2
Languages
Work History
Process Developer
Genpact India Pvt. Ltd
12.2022 - Current
- Working as a Process Developer in Genpact, for client AON in Insurance Process
- Skilled in assessing risk, analyzing policy terms, and negotiating with clients to ensure optimal coverage and cost effectiveness
- Proficient in utilizing industry-specific software and tools to streamline renewal workflows and enhance client satisfaction
- Have worked on software like One Client System(OCS), Sunrise and Brokers Analysis Tool(BAT) and Salesforce for insurance renewal management
- Collaborated with underwriters and clients to review policy terms and conditions, identifying potential risks and recommending appropriate coverage adjustments
- Generating Client Renewal packages and provide client docs to the Client
Process Associate
Genpact India Pvt. Ltd
02.2021 - 12.2022
- Gathered data from different Insurers, Obtained Renewal Terms and analyzed changes and advised client
- Managed and monitored workflow, Created update and inquiry tracker for the team
- Collaborated with underwriters and clients to facilitate the insurance renewal process
- Contributed to team performance by meeting and exceeding key performance indicators (KPIs) related to renewal processing time and accuracy
- Operated in three simultaneous process between 3 departments, learning time and personnel management skills
- Conducted training sessions for team members on updated processes and software systems
- Mentored & Supervised 2 new associates in different Process
- Created progress report & helped in achieving Excellence
Education
Masters of Business Administration - undefined
DAV Institute of Management
Faridabad, Haryana 01.2021 - 1 2023
Bachelor Business Administration - undefined
DAVIM, MDU
Skills
Microsoft office
undefinedAccomplishments
Super Star Award, 2022
Timeline
Process Developer
Genpact India Pvt. Ltd
12.2022 - Current
Process Associate
Genpact India Pvt. Ltd
02.2021 - 12.2022
Masters of Business Administration - undefined
DAV Institute of Management
01.2021 - 1 2023
Bachelor Business Administration - undefined
DAVIM, MDU
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