Jyoti Khade

Handled Service Now queries to ensure timely resolution of customer issues.

• Executed purchase order reconciliation to maintain accurate financial records.
• Created payment terms to streamline billing processes and enhance cash flow.
• Configured FBZP settings for effective payment processing within SAP.
• Managed error handling for uploaders, improving data integrity and reliability.
• Conducted unit testing and user acceptance testing to validate system functionality.
• Developed standard operating procedures and documentation to improve operational consistency.
• Utilized Paloalto, SAP, Global Protect, and Service Now for efficient process management.

• Spira Reporting & Incident Resolution
• UAT Testing.
• ITN & DCP system data comparison
• OBWD & Variant updating.
• JV format/BDC checking.
• Procedure Document Creation.
• Highlights: Spira Reporting & Incident Resolution, UAT Testing, ITN & DCP system data comparison, OBWD & Variant updating, JV format/BDC checking, Procedure Document Creation.

• Asset Account Determination.
• Budget upload & supplement.
• UAT PO creation.
• G/L creation.
• WHT tax creation.
• Procedure Document Creation.
• Variance & Report Assistance.
• Highlights: Asset Account Determination.

• Executed query resolution tasks to ensure efficient problem-solving.
• Conducted Concur testing documentation in alignment with UAT specifications.
• Performed SAP UAT to validate system functionality and user requirements.
• Led R&D initiatives for UI enhancements to improve user experience.
• Conducted BOT automation testing for bulk payment processing to streamline operations.
• Analyzed vendor data against SAP criteria to ensure compliance.
• Utilized BAPI format to prepare inputs for SAP F110 testing according to UAT guidelines.
• Identified errors and reported findings to consultant team for resolution.

• Streamlined proxy reporting processes for Wipro and Credit Suisse.
  Trained new team members on transition settlements and corporate actions.
  Managed trade entitlement tasks, ensuring compliance with regulatory standards.
  Organized work allocation and assigned tasks to enhance team productivity.
  Ensured timely and accurate completion of all assigned responsibilities

Executed dividend payment processes and ensured accurate reconciliation of transactions.
Conducted MIS reporting to maintain transparency and compliance in operations.
Processed claims efficiently, addressing issues for timely resolution.
Managed broker-client relationships to facilitate smooth communications and transactions.
Collaborated with HSBC, RABO, Commercial Bank, and Nomura on operational initiatives.
Oversaw security operations to safeguard sensitive information and assets.
Streamlined stock loan procedures to enhance efficiency and reduce turnaround times.
Provided strategic insights into reconciliation processes to improve accuracy.