Sricharan Lella

Dynamic IT professional with over 6.5 years of experience in application production and maintenance support, specializing in retail applications and customer development projects. Proficient in SQL and skilled in root cause analysis, with a solid understanding of project objectives and goals. Extensive knowledge of ITIL processes, including release and change management, incident management, and problem management, ensures effective handling of deployment activities. A collaborative approach with support, product, and engineering teams fosters continuous improvement and growth of product offerings while managing application logs, raising defects, and addressing critical database and application issues.

• “Joined as fresher and showcased him good grasping power and technical expertise. Taking ownership and provides speedy resolution, Proper follow-up with other teams, avoided many outages by taking proactive actions and extremely supportive.”
• Got appreciated for successful Unix to Linux migration for an application
• Got Appreciation from client for performing certificate renewal activities on time which prevented service disruption
• Got a Highflyer award for served customer in positive way for 2021 Q4.

.Received Employee of year award for the year 2024 and quality on the cases.

.Received spot award in the client visits and appreciation emails

• Name : Sricharan Lella
• Father’s Name : Srinivasa Rao Lella
• Nationality : Indian.
• Marital Status : Single.
• Date of Birth : 1993-05-02
• Languages Known : English, Hindi and Telugu