JYOTI KUSHWAHA
IN FRONT OF V- MART RENUKOOT SONBHADRA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Customer Relationship Manager
SURYA JYOTI LEASING AND FINANCE LIMITED
VARANASI
10.2023 - Current
- Managing client relationships and providing financial advice.
- Providing financial education and training to clients.
- Disbursing loans and ensuring timely repayments.
Customer Service Officer
UTKARSH SMALL FINANCE BANK
VARANASI
12.2021 - 04.2023
- Customer Interaction: Interacting with customers in person, over the phone, or through digital channels to handle inquiries, provide information, and resolve issues.
- Processing Transactions: Processing various transactions, such as payments, deposits, withdrawals, and account openings/closures, accurately and securely.
Business Development Executive
AXIS BANK PRIVATE LIMITED
VARANASI
02.2020 - 10.2020
- Thoroughly understanding the features, benefits, and terms of third-party products such as insurance policies, mutual funds, investment products, credit cards, and other financial instruments.
- Interacting with customers to gather necessary information for account opening, including personal details, identification documents, and financial information.
Education
MBA - (FINANCE AND HR ) 68.78%
NEELKANTH INSTITUTE OF TECHNOLOGY
MEERUT, UTTAR PRADESH 03-2021
(B.COM) 61.8% -
MAHATMA GANDHI KASHI VIDYAPITH UNIVERSITY
03-2019
(INTERMEDIATE) 67.80% -
ADITYA BIRLA INTERMEDIATE COLLEGE
RENUKOOT (UTTAR PRADESH)03-2016
(HIGH SCHOOL) 80.16% -
ADITYA BIRLA INTERMEDIATE COLLEGE
RENUKOOT (UTTAR PRADESH)03-2014
Skills
- Good Communication
- Staff Management
- Training and mentoring
- Sales proficiency
CERTIFICTAE
- ADVANCE DILOMA IN COMPUTER APPLICATION (ADCA) FROM AIESECI INSTITUTE (JULY 2019 TO JUNE 2020)
- COMPUTER FUNDAMENTAL AND INTERNET OPERATING SYSTEM (COA&I)(TALLY)
- COURSE ON COMPUTER SYSTEM(CCC)
- GST WORKSHOP
HOBBIES
- TARVEL
- DANCE
Languages
Hindi
First Language
English
Advanced (C1)
C1
Timeline
Customer Relationship Manager
SURYA JYOTI LEASING AND FINANCE LIMITED
10.2023 - Current
Customer Service Officer
UTKARSH SMALL FINANCE BANK
12.2021 - 04.2023
Business Development Executive
AXIS BANK PRIVATE LIMITED
02.2020 - 10.2020
MBA - (FINANCE AND HR ) 68.78%
NEELKANTH INSTITUTE OF TECHNOLOGY
(B.COM) 61.8% -
MAHATMA GANDHI KASHI VIDYAPITH UNIVERSITY
(INTERMEDIATE) 67.80% -
ADITYA BIRLA INTERMEDIATE COLLEGE
(HIGH SCHOOL) 80.16% -
ADITYA BIRLA INTERMEDIATE COLLEGE
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