Neetu Ojha
Banking & Finance
Kanpur
Summary
To work for a well reputed organization for learning different and give my best to it. Secure a responsible career opportunity to fully utilise my training skills, while making a significant contribution to the success of the company.
Overview
7
7
years of professional experience
Work History
Customer Relationship Manager
Muthoot Finance Limited
08.2021 - Current
- Customer Relationship Manager (Roles and Responsibilities) –
- Manages all customer communication with the appropriate level of etiquette, timeliness and professionalism.
- Generate business and leads for new loans from new customers.
- Handle branch walk-ins for business generation.
- Generate referrals through existing customer base and walk-ins.
- Meeting with HNI, corporates, and institutional clients to promote gold loan proposition.
- To handle customer requests and complaints and take it to closure.
- Understand the need of the customer and cross check other products accordingly.
- Generate business and other leads for other products like insurance, NCDs, gold coin etc.
- Enter meetings, leads, conversations (self sourced and referred leads) in play book/CRM daily.
- Conducting outbound marketing activities to ensure continuous walk-in the branches and a regular graduate.
HR Executive and Floor Manager
Kuldeep Motors Maruti Suzuki Arena
03.2019 - 07.2021
- HR Executive and Floor Manager (Roles and Responsibilities) -
- Assist Customers With any queries or Requests.
- Manage Inventory.
- Organize and maintain personnel records.
- Answer telephone calls and provide needed information.
- Leaves and Attendance management
Education
Master of Business Administration - HR & Finance
Dayanand Academy Management Studies
Kanpur01.2018
Bachelor of Business Administration - undefined
CSJM University
Kanpur01.2016
Intermediate - undefined
Shree Snatan Dharm Education Centre
Kanpur01.2013
High School - undefined
Gyan Niketan Balika Higher Secondary School
Kanpur01.2012
Skills
Good communication skill
Microsoft office (word, Excel PowerPoint)
Verbal and technical report writing skill
Training
RSPL (L&D department)
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge. Neetu Ojha
Timeline
Customer Relationship Manager
Muthoot Finance Limited
08.2021 - Current
HR Executive and Floor Manager
Kuldeep Motors Maruti Suzuki Arena
03.2019 - 07.2021
Bachelor of Business Administration - undefined
CSJM University
Intermediate - undefined
Shree Snatan Dharm Education Centre
High School - undefined
Gyan Niketan Balika Higher Secondary School
Master of Business Administration - HR & Finance
Dayanand Academy Management Studies