JYOTI PAL

Lead sales initiatives across a premium product portfolio, including furniture, home décor accessories, tableware, artwork, soft furnishings, fabrics, and upholstery. Drive revenue growth while ensuring a seamless client experience.

Key Responsibilities:

• Developed and implemented effective sales strategies to increase revenue and market presence
• Managed key client accounts and built long-term relationships through personalized service and consistent follow-ups
• Provided expert consultation on home styling, product selection, and customization options
• Oversaw end-to-end execution of interior projects, from concept development to on-site completion
• Coordinated with vendors and internal teams to meet quality standards and deadlines
• Resolved customer issues efficiently, maintaining high satisfaction and retention rates
• Supported brand growth through a combination of sales leadership, design insight, and project management

Starboard’s Luxury Division, backed by our LVMH heritage and expertise, partners with leading luxury cruise lines to create tailored retail experiences for discerning travelers. We offer end-to-end retail solutions—from defining brand-specific retail strategies to curating exclusive products sourced globally. Our mission is to elevate onboard shopping through thoughtful curation, innovative design, and exceptional service.

Company Overview:
Enticing Apartments, a core offering of LeEnticing Global, is a leading accommodation provider based in the UAE, delivering premium and affordable long-term and short-term rental solutions to clients worldwide. With a diverse inventory and global reach, the company is committed to meeting evolving accommodation needs with quality, flexibility, and service excellence.

Princess Cruises, a leading cruise line owned by Carnival Corporation & plc, offers premium travel experiences worldwide. Hired as a Princess Jeweler, I represented the American jewelry brand EFFY onboard.

• Represented the American luxury jewelry brand EFFY onboard Princess Cruises, a premier cruise line owned by Carnival Corporation & plc
• Delivered exceptional customer service to a diverse international clientele
• Managed sales of fine jewelry, providing expert product knowledge and personalized recommendations
• Maintained inventory, visual merchandising, and onboard retail standards to enhance guest experience
• Built strong customer relationships, driving repeat sales and brand loyalty in a unique retail environment

Zoya – The House of Tata
Zoya is an exclusive diamond boutique known for its exquisite craftsmanship and artistic jewellery collections. Inspired by the wonders of the world, each piece is crafted with the finest gold, diamonds, and precious stones, reflecting exceptional design and meticulous attention to detail.

• Drive sales growth and achieve targets
• Manage key accounts and build client relationships
• Generate leads and close deals
• Collaborate with marketing and product teams
• Monitor market trends and competitors
• Prepare sales reports and forecasts
• Support and mentor junior sales staff
• Ensure excellent customer service

Harding Brothers operates luxury retail boutiques on some of the world’s most prestigious cruise ships, including the Queen Mary 2 and Queen Elizabeth 2. The company specializes in delivering premium shopping experiences to international guests at sea.

The Nuance Group – Zurich, Switzerland
The Nuance Group is a leading global travel retailer headquartered in Zurich, operating over 60 locations across 18 countries. Specializing in duty-free shopping, Nuance offers premium fashion, luxury, and lifestyle products to international travelers.

Calvin Klein Inc. – India (Murjani Group)
Calvin Klein is a globally recognized American fashion brand, operated in India by the Murjani Group, with a network of approximately 60 retail stores nationwide.