Jyoti Prakash Pandey
Ranchi
Summary
13+ years of experience in End User Computing, and certified Azure Solutions Architect. Primary Skill includes Application Packaging, MECM, Patching, Intune/Administration, Jamf Pro, MDM, MAM.
Overview
14
14
years of professional experience
1
1
Certification
Work History
LEAD SOFTWARE ENGINEER
Providence Global Center
Hyderabad
12.2021 - 05.2024
- Application Packaging and Deployment (SCCM/Intune)
- Handling project for converting all VBS packages to standard PSADT
- Co-management
- Remediation and Vulnerability Management
- Creating Test Lab for Packaging Team
- Jamf Pro
- Azure DevOps for request and effort tracking
- Tools: lnstallshield, ORCA, SCCM, Intune, PSADT, DevOps, Aternity, Rapid 7, Jamf, VSphere
SENIOR SOLUTION ARCHITECT
West Pharmaceuticals
Bengaluru
12.2018 - 12.2021
- Application Packaging for windows 10
- Deployment using SCCM
- IOS and Android apps deployment using Intune
- Mobile device enrollment in Intune
- MDM profile creation and Administration
- Packaging Team Lead, responsible for workload management
- Troubleshooting Packaging and Deployment issues
- Azure DevOps for request and effort tracking
- Testing Auto-Pilot for windows devices
- Tools: lnstallshield, SCCM, Intune, PSADT
TEAM LEAD
Cognizant Technologies Solutions
Kolkata
09.2016 - 12.2018
- Responsible for package delivery
- PowerShell Script to automate application installation
- Application Virtualization
- Training new entrants on Application Packaging and deployment process
- Hiring resources as per project requirements
- Tools: lnstallshield, SCCM, Orca, PowerShell, VB Scripts
SOFTWARE ENGINEER
Tata Consultancy Services
Kolkata
03.2014 - 11.2015
- Responsible for helping the team in troubleshooting
- Preparing SOP, SOW, process related documents and attending weekly meeting with customer to understand the requirements more precisely and update on current status of packages in progress
- Updating package status in workflow manager
- Back-up Team Lead, responsible for handling the team leaves and managing the team
- QA testing of packaged applications to check whether it meets all the required test cases
- SAP 7.2 and Office 2013 Migration Project on approx.27000 computers across globe
- Imaging offshore systems as per client builds
- Migration of applications from App-V 4.0 to 5.0
SD TECH
CompuCom - CSI Systems
Pune
10.2012 - 03.2014
- Re-packaging applications for Windows 7/XP platform
- Troubleshooting issues during packaging
- Creating KB for known issues
- QA for packaged applications
- Virtualized applications using Microsoft Application Virtualization 4.6 sp1 tool and AAC Tool (AdminStudio 11.0)
- Creating process documents for new accounts/projects
- Troubleshooting packaging and deployment issues
- Mentoring Weekly stand-up calls for all clients
ENGINEER IMS
MindTree Ltd
Bengaluru
01.2012 - 09.2012
- Packaging applications for windows XP/7
- Performing Quality Analysis for packaged applications and report in HPQC tool
- Package deployment using SCCM
- Contributing as a Team member
- Tools: Installshield, SCCM, HPQC
DEVELOPER
Mahindra Satyam
Chennai
08.2010 - 01.2012
- Re-Packaging applications using wide range of enterprise
- Worked on Wise Package Studio 7.0 SP2 for repackaging legacy setup into MSI
- Configuring vendor supplied MSI with install tailor to create Transforms (.MST)
- Resolving of Validation errors (ICE errors and Warnings)
- Creating custom actions using VB script, Wise Script
- Troubleshooting of packaged Applications, checking source and package thoroughly
- Performing QA for the packaged applications
- Earned good skills in packaging drivers
- Conflict solving using Installshield Conflict solver and Wise Package Studio Conflict Manager
- Sequencing the applications using Microsoft APP-V 4.6SP1
- Analyzing the application whether it can be Sequenced or not
- Testing of the application to check whether it meets the customer requirements
- Contributions as a SPOC:
- Handled a team of 20 members
- Assigning the applications to the packagers
- Assisting team members in packaging and App-V sequencing
- QA of the packaged applications
- Troubleshooting packaging issues
- Preparing weekly and monthly packaging status reports
- Attending meeting with the clients and explaining the packaging process-flow at offshore
- Live packaging Process demo and the issues faced by the team members to the customer
Education
Bachelor of Computer Applications - Computer Applications
Garden City College
BengaluruSkills
- Application Packaging and Deployment
- Intune Administration
- MECM
- Jamf Pro
- MAM/MDM
- Application Vulnerability and Remediation
- Azure DevOps
- PowerShell Scripting
- Application Virtualization
- Tools: lnstallshield, ORCA, SCCM, Aternity, Rapid 7, Jamf Pro, VSphere, HPQC
Certification
- Certified ITIL v3 Foundation Engineer, 12/01/17
- Certified Azure Solution Architect (Renewal Due), 11/01/20
Languages
English
First Language
Timeline
LEAD SOFTWARE ENGINEER
Providence Global Center
12.2021 - 05.2024
SENIOR SOLUTION ARCHITECT
West Pharmaceuticals
12.2018 - 12.2021
TEAM LEAD
Cognizant Technologies Solutions
09.2016 - 12.2018
SOFTWARE ENGINEER
Tata Consultancy Services
03.2014 - 11.2015
SD TECH
CompuCom - CSI Systems
10.2012 - 03.2014
ENGINEER IMS
MindTree Ltd
01.2012 - 09.2012
DEVELOPER
Mahindra Satyam
08.2010 - 01.2012
Bachelor of Computer Applications - Computer Applications
Garden City College