Jyoti Prakash Pandey
Lead Software Engineer
Hyderabad
Summary
- 13+ years of experience in End User Computing, Modern workplace services and certified Azure Solutions Architect, includes Application Packaging, MECM, Co-Management, Patching, Intune/Administration, Jamf Pro, MDM, MAM, Autopilot and Enterprise application Security.
Overview
13
13
years of professional experience
2
2
Certifications
Work History
LEAD SOFTWARE ENGINEER
Providence Global Center
Hyderabad
12.2021 - Current
- Application Packaging and Deployment (SCCM/Intune)
- Handling project for converting all VBS packages to standard PSADT
- Co-management
- Remediation and Vulnerability Management
- Creating Test Lab for Packaging Team
- Jamf Pro
- Azure DevOps for request and effort tracking
- Tools: lnstallshield, ORCA, SCCM, Intune, PSADT, DevOps, Aternity, Rapid 7, Jamf, VSphere.
SENIOR SOLUTION ARCHITECT
West Pharmaceuticals
Bengaluru
12.2018 - 12.2021
- Application Packaging for windows 10
- Deployment using SCCM
- IOS and Android apps deployment using Intune
- Mobile device enrollment in Intune
- MDM profile creation and Administration
- Packaging Team Lead, responsible for workload management
- Troubleshooting Packaging and Deployment issues
- Azure DevOps for request and effort tracking
- Testing Auto-Pilot for windows devices
- Tools: lnstallshield, SCCM, Intune, PSADT.
PACKAGING TEAM LEAD
Cognizant Technologies Solutions
Kolkata
09.2016 - 12.2018
- Responsible for package delivery
- PowerShell Script to automate application installation
- Application Virtualization
- Training new entrants on Application Packaging and deployment process
- Hiring resources as per project requirements
- Tools: lnstallshield, SCCM, Orca, PowerShell, VB Scripts.
SOFTWARE ENGINEER
Tata Consultancy Services
Kolkata
03.2014 - 11.2015
- Responsible for helping the team in troubleshooting
- Preparing SOP, SOW, process related documents and attending weekly meeting with customer to understand the requirements more precisely and update on current status of packages in progress
- Updating package status in workflow manager
- Back-up Team Lead, responsible for handling the team leaves and managing the team
- QA testing of packaged applications to check whether it meets all the required test cases
- SAP 7.2 and Office 2013 Migration Project on approx.27000 computers across globe
- Imaging offshore systems as per client builds
- Migration of applications from App-V 4.0 to 5.0.
SD TECH, APPS PACKAGING, CompuCom – CSI Systems
Pune
10.2012 - 03.2014
- Re-packaging applications for Windows 7/XP platform
- Troubleshooting issues during packaging
- Creating KB for known issues
- QA for packaged applications
- Virtualized applications using Microsoft Application Virtualization 4.6 sp1 tool and AAC Tool (AdminStudio 11.0)
- Creating process documents for new accounts/projects
- Troubleshooting packaging and deployment issues
- Mentoring Weekly stand-up calls for all clients.
Engineer IMS
MindTree Ltd
Bengaluru
01.2012 - 09.2012
- Packaging applications for windows XP/7
- Performing Quality Analysis for packaged applications and report in HPQC tool
- Package deployment using SCCM
- Contributing as a Team member
- Tools: Installshield, SCCM, HPQC.
Application Packager
Mahindra Satyam
Chennai
08.2010 - 01.2012
- Re-Packaging applications using wide range of enterprise
- Worked on Wise Package Studio 7.0 SP2 for repackaging legacy setup into MSI
- Configuring vendor supplied MSI with install tailor to create Transforms (.MST)
- Resolving of Validation errors (ICE errors and Warnings)
- Creating custom actions using VB script, Wise Script
- Troubleshooting of packaged Applications, checking source and package thoroughly
- Performing QA for the packaged applications
- Earned good skills in packaging drivers
- Conflict solving using Installshield Conflict solver and Wise Package Studio Conflict Manager
- Sequencing the applications using Microsoft APP-V 4.6SP1
- Analyzing the application whether it can be Sequenced or not
- Testing of the application to check whether it meets the customer requirements
- Contributions as a SPOC:
- Handled a team of 20 members
- Assigning the applications to the packagers
- Assisting team members in packaging and App-V sequencing
- QA of the packaged applications
- Troubleshooting packaging issues
- Preparing weekly and monthly packaging status reports
- Attending meeting with the clients and explaining the packaging process-flow at offshore
- Live packaging Process demo and the issues faced by the team members to the customer.
Education
Bachelor of Computer Applications - Computer Applications
Garden City College
Skills
Application Packaging
Intune Administration
MECM
Jamf Pro
Operating System Deployment and Patching
MDMEnterprise Application Performance
Application Vulnerability and Remediation
Certification
Certified ITIL v3 Foundation Engineer
Timeline
LEAD SOFTWARE ENGINEER
Providence Global Center
12.2021 - Current
Certified Azure Solution Architect (Renewal Due)
11-2020
SENIOR SOLUTION ARCHITECT
West Pharmaceuticals
12.2018 - 12.2021
Certified ITIL v3 Foundation Engineer
12-2017
PACKAGING TEAM LEAD
Cognizant Technologies Solutions
09.2016 - 12.2018
SOFTWARE ENGINEER
Tata Consultancy Services
03.2014 - 11.2015
SD TECH, APPS PACKAGING, CompuCom – CSI Systems
10.2012 - 03.2014
Engineer IMS
MindTree Ltd
01.2012 - 09.2012
Application Packager
Mahindra Satyam
08.2010 - 01.2012
Bachelor of Computer Applications - Computer Applications
Garden City College