Jyoti Singh
Techno-Functional Lead
Mumbai
Summary
Techno-Functional Lead with 13+ years of experience in software development, requirement analysis, reporting, and project management in large-scale BFSI environments. Strong expertise in Core Banking, digital channels, workflow design, and system integration. Skilled in Agile & Waterfall methodologies, root cause analysis, DevOps tools, cross-functional team leadership, and Stakeholder Management. Proven ability to drive end-to-end delivery, improve system efficiency, and lead high-performing teams.
Overview
14
14
years of professional experience
3
3
Certifications
1
1
Language
Work History
Techno Functional Leader, Digital Channels
SBI (CBS-TCS), GITC
01.2022 - Current
- Lead and mentor a 50+ member development team for Core Banking.
- Manage digital channel solutions including ATM, SMS, and payment gateways.
- Drive implementation of “Hollow the Core” initiatives improving system scalability.
- Received Certificate of Appreciation from SBI for project delivery excellence.
- Coordinate with cross-functional teams to enhance project collaboration and delivery.
Technical Team Lead, Technical Assurance Team
SBI (CBS-TCS), GITC
01.2018 - 01.2022
- Led a team of technical SMEs ensuring quality and reliability of systems.
- Improved software quality through automated code review checklists.
- Conducted detailed code reviews and provided technical feedback.
- Identified risks, implemented mitigation strategies, and enhanced system performance.
Techno Functional Lead, Loans Team
SBI (CBS-TCS), GITC
01.2016 - 01.2018
- Conducted requirement gathering sessions with business users.
- Provided technical guidance to development teams ensuring timely delivery.
- Streamlined loan processing workflows improving process efficiency.
- Supported budget planning and financial evaluation across projects.
Cobol Developer
SBI (CBS-TCS), GITC
01.2012 - 01.2015
- Developed and maintained COBOL modules for Core Banking System.
- Implemented orchestrated loan processing logic and system interfaces.
- Owned Collateral module functionality and ensured cross-system integration.
Education
Bachelor of Engineering -
Padmabhushan Vasantdada Patil Pratishthans College of Engineering
Mumbai, India01-2011
HSC -
K. J. Somaiya
Mumbai, India01-2007
SSC -
Fatima High School
Mumbai, India01-2005
Skills
Requirements gathering and stakeholder engagement
Effective relationship management
Proficient in Agile and Waterfall frameworks
COBOL PL/SQL DevOps (TCS MasterCraft)
Project management and execution
Team leadership
Continuous process evaluation
Risk Assessment & Issue Resolution
Feasibility analysis and effort estimation
Certification
Professional Scrum Master -II Certified 2025
Awards
- Certificate of Appreciation – Automated Mutual Fund System 2025, SBI-GITC
- Certificate of Appreciation – Channel Identifier Implementation 2024 SBI-GITC
- Outstanding Leadership Award 2022, TCS
- Best Outgoing Student 2011, Graduation
- Shri Ratan Tata Trust Scholarship 2008-2009 & 2009-2010, SHRI RATAN TATA TRUST
- Rank 8 – Mumbai University 2011, Bachelors of Engineering
Timeline
Techno Functional Leader, Digital Channels
SBI (CBS-TCS), GITC
01.2022 - Current
Technical Team Lead, Technical Assurance Team
SBI (CBS-TCS), GITC
01.2018 - 01.2022
Techno Functional Lead, Loans Team
SBI (CBS-TCS), GITC
01.2016 - 01.2018
Cobol Developer
SBI (CBS-TCS), GITC
01.2012 - 01.2015
Bachelor of Engineering -
Padmabhushan Vasantdada Patil Pratishthans College of Engineering
HSC -
K. J. Somaiya
SSC -
Fatima High School