Jyoti Singh
Scrum Master
Bengaluru
Summary
- Results-driven Scrum Master with 11.5 years in IT and 5 years specializing in Agile coaching and project management for diverse projects. Expertise in waterfall, Scrum, SAFe, and Kanban frameworks, leading multiple scrum teams to deliver on objectives. Focused on continuous improvement, identifying training needs, and mitigating risks to maintain project timelines. Guided teams through agile transformation, emphasizing the benefits of agile practices for business growth.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Team Lead (Scrum Master Specialist)
Accenture
Bengaluru
10.2021 - Current
- Managed various teams as Scrum Master, including TM, EWM, Production Planning, and Quality.
- Led hybrid Agile transformation for SAP MDG, HTR, DTS, and CPR modules during global project.
- Conducted Agile workshops to promote JIRA setup and emphasize Scrum ceremonies.
- Facilitated Scrum ceremonies—Sprint Planning, Daily Scrum, Sprint Review, and Retrospective—ensuring productivity.
- Coached teams on dependency management and impediment removal to enhance collaboration.
- Served as primary contact for Agile inquiries while maintaining stakeholder communication.
- Generated periodic status reports and updates for project and business stakeholders.
- Oversaw estimations, capacity planning, backlog refinement, and sprint planning based on gap analysis.
Senior QA Consultant
Dunn Solutions India Pvt Ltd.
01.2019 - 09.2021
- Regular interactions with client and internal team to get functional queries resolved and understand the functionality properly.
- Involved in end-to-end testing, functional and regression and adhoc testing.
- Written high level scenarios and Test Cases in detail in Test Link.
- Raising bug and assigning to dev team in Jira.
- Automating Womba project using selenium web driver.
Software Test Engineer
JP Morgan Chase
02.2018 - 11.2018
- Participation in planning phase before every sprint.
- Regular interactions with client to get functional queries resolved and understand the functionality properly.
- Involved in end-to-end automation using selenium WebDriver
- Written high level scenarios and Test Cases in detail.
- Creating Test cases and uploading through automation.
- Involved in executing, analyzing, and publishing the results.
Software Officer
Ujjivan Small Finance Bank
06.2015 - 02.2018
- Participation in test design and creating test documents with the development team.
- Regular interactions with client to get functional queries resolved.
- Involved in end-to-end Testing.
Software Engineer
Birla Soft India Pvt Ltd.
08.2007 - 03.2009
- Given Queries to implement in TOAD.
- Given documents to understand the processes happening in Data loading.
- Executing queries and checking its relationship in Siebel tools.
Education
Bachelor of Engineering - Computer science
VTU
Karnataka08.2007
Skills
- Agile coaching and training
- Agile project management
- Team management
- Process improvement
- Stakeholder engagement
- Agile and waterfall methodologies
- Finance domain expertise
- Healthcare domain expertise
- Retail domain expertise
- GitHub proficiency
- Basic Java programming
- Basic SQL knowledge
- JIRA proficiency
- Confluence proficiency
- Excel skills
- Disciplined persistence
- Team collaboration
- Leadership skills
- Communication and interpersonal skills
Certification
- Siebel 8.0
- CSM - Certified Scrum Master
Languages
English
Hindi
https://www.linkedin.com/in/jyoti-singh-12171513ab
Domain Worked
- Finance
- Health Care
- Retail
Timeline
Team Lead (Scrum Master Specialist)
Accenture
10.2021 - Current
Senior QA Consultant
Dunn Solutions India Pvt Ltd.
01.2019 - 09.2021
Software Test Engineer
JP Morgan Chase
02.2018 - 11.2018
Software Officer
Ujjivan Small Finance Bank
06.2015 - 02.2018
Software Engineer
Birla Soft India Pvt Ltd.
08.2007 - 03.2009
Bachelor of Engineering - Computer science
VTU