Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Websites
Timeline
Generic
Ajay Verma

Ajay Verma

Noida

Summary

Dynamic Scrum Master with a proven track record at Ericsson India, driving a 95% sprint completion rate through effective Agile coaching and cross-functional collaboration. Expert in Jira and Excel, I enhance team accountability and streamline delivery processes, ensuring timely project execution and continuous improvement in performance metrics.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Scrum Master | Team Lead

Ericsson India Pvt. Ltd.
Noida
05.2021 - Current
  • Company Overview: (IDEA, AT&T, SINGTEL, OPTUS)
  • Led Agile ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives, maintaining a 95% sprint completion rate and ensuring timely delivery of key features.
  • Partnered with cross-functional teams to define business requirements and streamline delivery timelines, reducing time-to-market by 20% through improved collaboration and planning.
  • Proactively identified and resolved blockers, coordinated with stakeholders, and ensured smooth execution of critical initiatives—enhancing sprint efficiency and delivery velocity.
  • Championed Agile practices by onboarding and mentoring 15+ team members on effective sprint execution and collaboration norms, leading to improved team accountability and sustained performance across sprints.
  • Developed Agile dashboards in Excel to improve Sprint visibility, reducing reporting time by 2 hours weekly per member and boosting Sprint predictability by 25%.
  • Streamlined sprint tracking and progress communication by integrating status metrics into team workflows, enabling real-time decision-making and improving stakeholder transparency across multiple sprints.

Program Lead | Expert Engineer | SME | Solution Engineer

AMDOCS Development Center India LLP
Gurgaon
07.2018 - 04.2021
  • Company Overview: (US- AT&T|TMO)
  • Managed Kanban delivery flow in Jira for RAN 5G activities including site integrations, software upgrades, and CR implementations across 6K+ nodes.
  • Customized workflows and WIP limits to prioritize tasks such as new feature rollouts and RAN parameter tuning, increasing task throughput by 25%.
  • Tracked key metrics like lead time and cycle time in Excel to monitor deployment efficiency and support weekly governance reporting.
  • Coordinated with cross-functional teams to resolve blockers related to 5G site onboarding and configuration updates, reducing implementation delays.
  • Supported continuous improvement by using Kanban metrics to identify bottlenecks and streamline delivery of high impact RAN changes.

Solution Engineer | Project Planner

Ericsson Global India Pvt. Ltd.
Noida
11.2015 - 06.2018
  • Company Overview: (MTN-SA, Telstra-AU)
  • Led planning and execution of 4G RAN site integrations, software rollouts, and CR implementations, ensuring on-time delivery and compliance with network standards.
  • Performed KPI-based analysis for cell planning, frequency re-tuning, and PCI optimization to support network performance objectives.
  • Coordinated cross-functional teams for project tracking, resource alignment, and milestone management across regional 4G deployments.
  • Maintained project documentation, trackers, and risk logs using Excel, SharePoint to support reporting, forecasting and stakeholder communication.

Zonal Ops Lead

ATS Pvt. Solutions | HTIS Pvt. Solutions
, Haryana
07.2013 - 10.2015
  • Management of Field Operations for Bharti Airtel.
  • Led a 15-member operations team, overseeing daily task planning, prioritization of service-affecting issues, and coordination with infrastructure partners to ensure seamless field execution and issue resolution.
  • Managed 2G BSS operations across 5 zones, covering 500+ sites with a focus on KPI performance, outage vetting, site availability, and active/passive infrastructure maintenance.

Education

B-Tech - ECE

HPU
Shimla

Skills

  • Agile & Collaboration - Jira, Confluence,Trello
  • Project & Site Management -Site Analyzer, Site Tracker
  • Data Analysis & Reporting - Excel, PowerBI, MS Planner
  • Documentation & Presentation -Power Point, MS Word
  • Agile & Scrum Methodologies SAFe Framework Kanban
  • Scrum Ceremonies Facilitation (Daily Standups, Sprint Planning, Retrospectives)
  • Agile Coaching & Servant Leadership
  • Process Improvement Continuous Integration & Delivery (CI/CD)
  • Change Management Conflict Resolution Team Empowerment
  • Velocity tracking, Burndown & Burnup charts
  • Backlog Management & Prioritization
  • Stakeholder Management & Cross-Functional Collaboration
  • Agile methodologies
  • Scrum framework
  • Jira management

Certification

  • Professional Scrum Master: PSM-I (Scrum.Org - 2025)
  • Kanban Practioner (HelloSM - 2025)
  • Project Management Professional (PMP) (PMI,USA, - 2024)

Accomplishments

  • Ericsson India Pvt. Ltd.
  • Key Contributor Award - 2024
  • Power Award - 2016
  • AmDocs Development Center India LLP
  • Star of the Month – 4 awards (2019-2020)
  • Proactive Excellence Award (2020)

Timeline

Scrum Master | Team Lead

Ericsson India Pvt. Ltd.
05.2021 - Current

Program Lead | Expert Engineer | SME | Solution Engineer

AMDOCS Development Center India LLP
07.2018 - 04.2021

Solution Engineer | Project Planner

Ericsson Global India Pvt. Ltd.
11.2015 - 06.2018

Zonal Ops Lead

ATS Pvt. Solutions | HTIS Pvt. Solutions
07.2013 - 10.2015

B-Tech - ECE

HPU

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