JYOTIRMAY RANA
Summary
To use my potential along with my knowledge & training provided by Institution & organization. To contribute my sincere services & best of my duties on behalf of any organization I would join.
Overall,8.7 years of experience relevant experience 1.15 years in managing Desktop support engineer and technical support and 2.35 years working with System Center Configuration Manager (SCCM), End User Computing Services (SCCM 2007 R3 and SCCM 2012 R2 -Software Distribution, OS deployment, AV management, distribute software and packaged applications to end user using SCCM, Active Directory User Management, Remote Desktop Support). Rest 5.2 years Windows Administration (Windows Server) and Office 365 Administration
Overview
10
10
years of professional experience
1
1
Certification
Work History
TATA CONSULTANCY SERVICES
12.2014 - Current
- Overall,8.7 years of experience relevant experience 1.15 years in managing Desktop support engineer and technical support and 2.35 years working with System Center Configuration Manager (SCCM), End User Computing Services (SCCM 2007 R3 and SCCM 2012 R2 -Software Distribution, OS deployment, AV management, distribute software and packaged applications to end user using SCCM, Active Directory User Management, Remote Desktop Support)
- Operational knowledge in SCCM 2007 R3
- Microsoft Software Update Deployment using SCCM 2007 R3 and SCCM 2012 R2
- Microsoft Software Update Out-of-band patch management
- Create patch analysis report before releasing patches in customer IT environment
- Test patches in QA environment and obtain UAT for production release
- Monitor and share patch compliance report on daily basis
- Deploy FEP 2010 AV platform and daily definition updates
- Monitor and share software deployment results
- OS deployment and standalone media creation using SCCM 2007
- Hands-on experience in user management in Active directory
- Create relevant documentation
- Patch Management (SCCM)
- Windows troubleshooting (Windows 7/8/8.1/10/11)
- BAU Documentation
- Sanity and vulnerability check of server
- Patch Management(WSUS) and remediation of Server
- Office 365Administration
- PowerShell
- Windows server patch management through Desktop central
Education
Master in - computer Application
Utkal University
01.2015
Bachelor in - computer Application
Utkal University
01.2013
Higher Secondary Examination -
Fakir Mohan Junior College, Balasore
Balasore01.2010
High School Certificate Examination -
Balasore Zilla School, Balasore
Balasore01.2008
Skills
- Desktop Engineering
- SCCM Administration
- Image Management
- Patch Management
- Active Directory User management
- Software deployments
- FEP 2010 Antivirus Management
- C
- C
- Application Packaging
- SCCM2007 R3
- SCCM 2012 R2
- Windows 7
- Windows 8
- Windows 10
- Windows Server 2003
- Windows Server 2008
- Windows Server 2012
- Windows Server 2016
- Windows Administrator
- Patch Management (WSUS)
- Remediation of Server
- Sanity Testing
- Fix vulnerability issue of server
- Office 365
- User mailbox creation
- Providing license to user
- SMTP mail relay
- Provide licensing report
- Provide mailbox usage report
- Mailbox utilization report
- SPAM management
- Transport rule creation
- Troubleshooting related to Outlook configuration
- Mail flow
Certification
- 2015, Process: ITIL 2011 Foundation, TCS Internal
- 2017, Infra & Data Security: System Center Configuration Manager - IT IS Intermediate, TCS Internal
- 2021, ITIL V4 Foundation Certification in IT Service Management, External
Languages
- English
- Hindi
- Oriya
Disclaimer
I declare that, all the statements are true to the best of my knowledge and belief.
Personal Information
- Date of Birth: 12/04/93
- Gender: Male
Passport
M7900428, 09/04/25
Timeline
TATA CONSULTANCY SERVICES
12.2014 - Current
Master in - computer Application
Utkal University
Bachelor in - computer Application
Utkal University
Higher Secondary Examination -
Fakir Mohan Junior College, Balasore
High School Certificate Examination -
Balasore Zilla School, Balasore
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