JYOTIRMAYA DAS
Summary
- In pursuit of challenging assignments in various sectors that would facilitate the maximum utilization and application of my interpersonal skills, strong functional knowledge and analytical abilities and to excel in an organization and reach the pinnacle.
- A Bachelor in Technology having the branch Computer Science and Engineering.
- Well-rounded and trained in business functional skill with good knowledge of Communication.
- A fine knowledge in CMS, CRM, OMS and excel.
- Having logical thinking and able to resist the work pressure.
- Good market knowledge and capable to drive an organization to the pinnacle.
- Ability to present the products through professionalism and command.
CORE STRENGTHS
- Adaptability to any environment.
- Interpersonal and Communication Skills
- Leadership quality
- Keen observation in interested issues
- Motivate others
- Logistics Operations
- Team man
- Presentation Skill
Overview
7
7
years of professional experience
1
1
Certification
Work History
Product Compliance Sr. Associate
Amazon India Pvt. Ltd
01.2021 - Current
- Doing Compliance audit for Amazon’s different Market Places
- Handling seller appeals for Amazon.com.au, Amazon.sg, Amazon.ca and Amazon.com
- Handling Manual Classification for EU region
- Preparing weekly “Hourly resolve” report for Product Assurance team
- Handling seller appeals queue for APAC region and working in data allocation for this region
- Working for rule and SOP refining in Product Assurance team
- Attending SOP and error discussion calls to prepare MOM for the team
- Working in CAPA to reduce team level errors
- Doing projects with Employee engagement team and working as POC for EE team.
Sr. Catalog Associate
Swiggy, Bundle technology Pvt Ltd
04.2018 - 01.2021
- Used to analyze the restaurant data given by the partners and Price parity team
- Compare the cost in Zomato/UBER eats page
- Update the Restaurant details, menu and pricing using CRM, as per partners requirement
- Used to send mails to the partners for confirmations
- Worked in the POP escalation team in Swiggy - Hotstar campaign during IPL 2019
- Worked in q2q(Query to query) similarities
- Work on tickets on daily basis to update queries in Swiggy portal
- Worked with Marketing team and partners to update discount and coupons on the Swiggy portal
- Trained 4 new joining teams during their OJT
- Used to drive quality audit for my team
- Worked as Acting FS for 8 months and handled a 10 members team.
Patient Care Executive
Medybiz Pharma Pvt. Ltd
01.2017 - 02.2018
- Worked as Patient Care Executive for 1.2 Years in Medybiz Pharma Pvt
- Ltd
- For the project
- SPARSH of MSD Pharmaceuticals
- Used convert leads and collect details from the Customer
- Used to update Customers details in the MSD portal and suggest them according to the details and their readings
- Worked as a SME for more than 6 Months in above Process
- Trained 2 teams on their OJT.
Education
Bachelor - Technology (Computer science and Engineering, Science
Hi-Tech College of Engineering, Biju Patnaik University of Technology
2015
Associate of Science -
Image College of Science And Education, C.H.S.E
2011
10th - undefined
Gobabast High school
2009
Skills
TECHNICAL SKILL
- Operating system worked with:
- Windows XP/7/8/81
- Other computer skills: MS word, MS PowerPoint, MS excel, Google Sheets, Google forms, SQL,
- Microsoft Power BI
TOOL USED
- CRM, CMS, OMS, Oneview, Amazon Paragon, Amazon CPP, Excel, Google sheets
- Ticketing tool - Freshdesk
Certification
Excel
Power BI
Languages
Additional Information
- Got “Ace of Spades” award twice in Amazon’s Quarterly R&R Event.
- Got R&R in Swiggy for the best performance for the quarter JFM 2019 and AMJ 2019.
- Best Executive for the month of August 2017 in Medybiz pharma.
- Highest Appreciations mail received for the Month of July, August & November 2019.
- Awarded 1st prize in inter school quiz competition.
- Awarded 3rd prize in quiz in inter-school Sishu Mela.
- Awarded as best project presentation in Hi-Tech college of Engineering.
- Awarded 1st prize in photography in inter college Tech-fest (Hi-Tech college of Engineering).
- Announced as best volunteer of the year 2014 in Hi-Tech college of Engineering.
Hobby
Playing Cricket. Played Intra state Cricket for District under 16 team.
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Odia
Bilingual or Proficient (C2)
Accomplishments
Marital Status: Single
Address: #54, SGR Dental collage Road, Munekolala, Marathahalli, Bangalore, Karnataka PIN: 560037
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Product Compliance Sr. Associate
Amazon India Pvt. Ltd
01.2021 - Current
Sr. Catalog Associate
Swiggy, Bundle technology Pvt Ltd
04.2018 - 01.2021
Patient Care Executive
Medybiz Pharma Pvt. Ltd
01.2017 - 02.2018
Bachelor - Technology (Computer science and Engineering, Science
Hi-Tech College of Engineering, Biju Patnaik University of Technology
Associate of Science -
Image College of Science And Education, C.H.S.E
10th - undefined
Gobabast High school