Jyotirmayee Hota
Senior Consultant
Bengaluru
Summary
Dynamic and results-driven Senior Consultant with extensive experience in both Salesforce Development and Production Support. Recognized for designing and implementing efficient, scalable solutions that streamline business processes and enhance user experience. Proven leader with a track record of driving project success, optimizing Salesforce environments, and guiding teams through complex deployments. Expert in leveraging Salesforce's declarative and programmatic tools, including Apex, Lightning Components, and automation features, to deliver high-impact solutions that boost organizational performance and data security. Known for proactive problem-solving, strategic thinking, and fostering collaboration across cross-functional teams.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
5
5
Certifications
Work History
Senior Consultant
Capgemini
01.2021 - Current
- Custom Development & Automation:
- Designed and implemented custom Apex classes and triggers to automate complex business processes, significantly reducing manual intervention and improving overall efficiency.
- Developed Apex classes (Synchronous & Asynchronous), and utilized Salesforce Process Automation tools like complex Workflow Rules, Process Builder, and Flows to support core business processes.
- Designed and implemented the Sharing & Security Model for the organization, ensuring data security and access control.
- Salesforce Configuration:
- Managed Salesforce standard and custom objects, including custom fields, validation rules, tabs, and page layouts, to meet specific business requirements.
- Configured custom workflows, formulas, and user management to align with unique business needs.
- Handled profiles, roles, and permission sets to ensure 100% data security and access control.
- Deployment & Data Management:
- Led successful deployments through Copado, ensuring seamless integration of new features.
- Executed data migration using Data Loader and Workbench, ensuring data accuracy and integrity.
Senior Analyst
Capgemini
06.2019 - 01.2021
- Business Process Automation:
- Utilized declarative features such as Workflows and Approval Processes to automate business workflows, resulting in significant reduction in manual efforts.
- Provided expert support for Community setup and promptly resolved issues related to user logins, case access, and feature accessibility, resulting in a >90% improvement in overall user satisfaction.
- Reporting & Analysis:
- Generated reports and dashboards to provide valuable insights to stakeholders, enabling data-driven decision-making.
- Collaborated with team members to optimize Salesforce processes and enhance user productivity.
Education
B.Tech - Mechanical Engineering
Institute of Technical Education & Research
Bhubaneswar, Odisha 07.2013 - 05.2017
Class XII - Science (PCM&B)
KIIT Higher Secondary School
Bhubaneswar, Odisha 04.2001 -
Skills
Salesforce Development: Apex, Visualforce, Lightning Components, SOQL, SOSL
Salesforce Automation: Process Builder, Flow, Workflow Rules, Approval Processes
Data Management: Data Loader, Workbench, Copado
Configuration & Customization: Custom Objects, Validation Rules, Profiles, Roles, Permission Sets
Reporting & Dashboards: Salesforce Reports and Dashboards
Version Control & Deployment: Copado
Accomplishments
Recognized for exceptional performance and dedication, receiving Spot Awards for outstanding contributions in project delivery. This accolade highlights my commitment to excellence and ability to drive results in high-impact projects.
Awarded with Performance Shares for exceptional performance, demonstrating a consistent track record of excellence in delivering , enhancing business processes, and leading critical initiatives that drive organizational success.
Honored with the XTRAMILE Account Award for two consecutive quarters, acknowledging exceptional performance, dedication, and consistent delivery of high-quality Salesforce solutions that have significantly contributed to business unit success.
Certification
Salesforce Certified Administrator (SCA)
Timeline
Salesforce Certified AI Associate
06-2024
Salesforce Certified Service Cloud Consultant
07-2023
Salesforce Certified Platform Developer I
08-2022
Copado Certified Adminstrator
04-2021
Senior Consultant
Capgemini
01.2021 - Current
Salesforce Certified Administrator (SCA)
08-2020
Senior Analyst
Capgemini
06.2019 - 01.2021
B.Tech - Mechanical Engineering
Institute of Technical Education & Research
07.2013 - 05.2017
Class XII - Science (PCM&B)
KIIT Higher Secondary School
04.2001 -
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