Summary
Overview
Work History
Education
Skills
Certification
Training
Professional Highlights
Timeline
Generic

Gopishankar Kenath

Bengaluru

Summary

Experienced workforce management and talent acquisition leader with over 18 years of experience at a global level in talent management, capacity planning, recruitment, and implementing strategies for talent optimization and resource utilization. Involved in end-to-end delivery of sourcing and staffing with a high degree of operational efficiency, spanning all domains of the industry sector. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Multi-talented talent leader, consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacts overall morale and productivity.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Director Resource Management

Epsilon India Pvt Ltd
08.2024 - Current
  • Joined the Epsilon India team as the Director for resource management playing a global role to strengthen the process and build the team in India.
  • Involved in ensuring the standard operating procedures are put in place and adhered to.
  • Plan the strategy across the rotation/ capacity planning / Vendor management along with the Procurement team.
  • Worked along with Boston Consulting Group(BCG) to work towards the bench marking of the resource management function and worked towards implementing the same phase wise.
  • Helped in defining the Onboarding process for the projects / getting the Skills updated for the employees in the tool.
  • Suggesting enhancements to the existing resource forecasting tool for better tracking and monitoring and for analyzing the data.
  • Helping the organization to vet a suitable tool for the resource management function.
  • Coaching and mentoring the team to deliver the expectations.
  • Helped streamline the bench management process and adhere to the guidelines.

Head Resource Management (Vice President)

QualityKiosk Technologies Pvt Ltd
04.2022 - 07.2024
  • Was part of the team which was involved in creating the vision for the next 4 years for the organization.
  • Instrumental in getting the digitization done for the function – We had a software implemented for the Resource Management activities along with Project management module.
  • Responsible for ensuring the Gross margin % at each BU level and Org level is delivered as per the guidance set.
  • Drive the KPI around - Forecasting / Fulfillment / Utilization / Rotation and Digitization so the entire function is able to meet the operational efficiency and raise to the next level and match the industry standards.
  • Work closely with the L & D team to build a capability model to cater to the new age technology skills and ensure it gives a career path to the employees in the organization.

Head Resource Management (Assistant Vice President)

QualityKiosk Technologies Pvt Ltd
12.2019 - 03.2022
  • As the head of the Resource Management function responsible for the entire gamut of resource management activities across the globe.
  • Implement strategies to fulfill the demands with better turnaround time and also able to build the capacity and capabilities by forecasting and planning a viable training model.
  • Built a robust forecasting mechanism to have predictability of the demands and proactively work towards capacity and capability building.

Head Workforce Management (General Manager)

SLK Software Services
06.2018 - 08.2019
  • Build strategy for Talent fulfillment and engagement across verticals and geographies.
  • Conducted recruitment drives to fulfill the open positions and was instrumental in ensuring the external fulfillment engine had all the required support from the business.

Talent Management Partner (Associate Director)

Mindtree India Ltd
02.2017 - 06.2018
  • Was handling the BFSI vertical which was the largest in Headcount and also from a revenue perspective.
  • Added 140+ new billed headcount for the FY'18 which includes stringent customer reviews, very niche skill hiring and also for leadership position within the vertical.

Resource Manager (Senior Project Manager)

Hewlett Packard Enterprises Pvt Ltd
08.2011 - 02.2017
  • Was in charge to control the FY'13 unreported hours across APJ and was successful in achieving 0% unreported hours for all consultants across APJ in all sub regions.
  • Helped cost relief measures to South Pacific region of the BU to the tune of US $ 600k.

Resource Deployment Manager

IBM India Pvt Ltd
04.2010 - 07.2011
  • Responsible for the resource management of the entire operations of the Vodafone and Idea India account.
  • Working closely with around 75 hiring managers to understand the resourcing needs and advice them on the process.

Resource Manager

Fujitsu Consulting India Pvt Ltd
03.2007 - 03.2010
  • Proactively working on building a pipeline of the resources by coordinating the interview with the technical evaluation panel.
  • Ensuring the pipeline list is updated on a regular basis to ensure the candidates are available.

Education

Executive Leadership And Management -

Indian Institute of Management
India
03.2017

MBA - Human Resources

Tamil Nadu Open University
Chennai, India
06.2008

Skills

  • Management and leadership
  • Workforce and operations management
  • Recruitment and talent acquisition
  • Interviewing and assessment
  • Resource and capacity planning
  • Vendor and relationship management
  • Data analysis and forecasting
  • Process improvement
  • Talent development
  • Strategic planning
  • Operational efficiency
  • Stakeholder engagement
  • Performance metrics
  • People management

Certification

  • Masters diploma in training and development (IATD certified trainer)
  • Tech Recruitment Certified Professional (Devskiller)
  • Professional Recruiter Certification 3.0 certified (PRC) from AIRS
  • HRBP (Human Resources Business Professional) certified from HRCI
  • ITIL V3 Foundation certified

Training

  • Vision Workshop
  • Workforce Analytics in HR
  • PMP Fundamentals
  • Project Financials
  • Stepping up to a Leader
  • Successful Business communication
  • Managing without Authority
  • Leading People through Change
  • APJ Leadership Summit - Bangkok

Professional Highlights

  • Extensive experience in leading global workforce management, recruitment, and optimization of the talent pool, hiring at all levels, and vendor management
  • Instrumental in implementing a new tool for the RMG function and driving it for a successful go-live, ensuring complete sync across all functions
  • Strategize resource fulfillment through the internal talent pool and recruiting from various sources (lateral, campus hire, and subcontracting) for project needs, and ensure operational efficiency across various geographies – India, the US, Europe, ASEAN – (Japan, China, Korea, Malaysia, and Singapore), Australia, and New Zealand, and ensure that local labor regulations are adhered to
  • Proactively identify, source, and recruit candidates through a variety of sources: Internet postings and searches, direct sourcing, employee referrals, recruitment drives, alumni groups, networking, and agencies
  • Engage with the Global TA team to ensure that best practices are leveraged across all hiring, and processes are aligned
  • Extensive data analysis of the past trend of hiring, and the forecast to arrive at the right model or plan for the sourcing and pipeline management
  • Explored new options for attracting candidates through vendor management in places like Malaysia, Singapore, and Australia, exploring options from across the globe, bringing in the best of the talents to deliver
  • Managed to source through vendor contacts for cloud positions from places like Slovenia, to countries like Australia and New Zealand
  • Instrumental in recruitment strategy for various projects and staffing needs, implementing and driving the employee referral program, vendor management, sourcing strategy, candidate management processes, and new hire experience
  • Proven capabilities in candidate offer negotiations and with the internal pool of talent for taking up new opportunities
  • Have managed stakeholders at all levels with precise data and communication/presentation.

Timeline

Director Resource Management

Epsilon India Pvt Ltd
08.2024 - Current

Head Resource Management (Vice President)

QualityKiosk Technologies Pvt Ltd
04.2022 - 07.2024

Head Resource Management (Assistant Vice President)

QualityKiosk Technologies Pvt Ltd
12.2019 - 03.2022

Head Workforce Management (General Manager)

SLK Software Services
06.2018 - 08.2019

Talent Management Partner (Associate Director)

Mindtree India Ltd
02.2017 - 06.2018

Resource Manager (Senior Project Manager)

Hewlett Packard Enterprises Pvt Ltd
08.2011 - 02.2017

Resource Deployment Manager

IBM India Pvt Ltd
04.2010 - 07.2011

Resource Manager

Fujitsu Consulting India Pvt Ltd
03.2007 - 03.2010

Executive Leadership And Management -

Indian Institute of Management

MBA - Human Resources

Tamil Nadu Open University
Gopishankar Kenath