A career and well-motivated person, who aspires to hold a good position where she can interact, meet new people and wish to have tremendous growth.
Overview
10
10
years of professional experience
1
1
Language
Work History
Senior Tendering Executive
Sniper Systems and Solutions Pvt Ltd
05.2023 - Current
Led the tendering process for high-value projects, overseeing the preparation and submission of bids that totaled over 13Cr annually on average.
Developed a comprehensive database of active bids and distributed it within the team to increase successful tender participation.
Collaborated with OEM to ensure compliance with client requirements and get the required OEM documentation.
Monitoring L1 products (smartphones) to ensure getting new orders every day.
Mentoring the order fulfilment after receiving a new order on the Gem Portal.
Uploading our company invoice on the GeM portal.
Trained and mentored junior team members on tendering best practices, fostering a more knowledgeable team that improved overall performance in submissions.
Tender Executive
Airwave Communications
01.2020 - 03.2023
Participating in the current active tender for Smartphones, Tablet Computers, Laptops, Desktops, Printers and Softwares
Collaborated with cross-functional teams to gather necessary information and ensure compliance with tender requirements, helping to streamline the process and increase submission accuracy.
Developed and maintained a central database for tender documents, which improved accessibility and reduced the time spent on future submissions by 30%.
Trained team members on best practices for tender writing, enhancing overall quality and consistency in submissions, which contributed to a higher success rate in winning bids.
Customer Support Executive
Finmoney Zone Financial Services
01.2016 - 12.2019
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Responded to customer requests for products, services, and company information.
Education
SSLC -
Karnataka
PUC - undefined
Karnataka
Skills
Confident and punctuality
Declaration
I hereby declare that all the statements made in above resume are correct to the best of knowledge and belief. Place: Bangalore Date: yours faithfully (Lakshmi)