K Ramcharan Reddy
Hyderabad
Summary
Detail-oriented Department Manager keeps employees and work area on-target with proactive management of day-to-day demands and unique customer and employee situations. Motivational employee leader and respectful conflict mediator skilled at promoting satisfaction and loyalty. Great interpersonal communication and multitasking abilities.
Overview
6
6
years of professional experience
Work History
Team Leader
Bluestar
Hyderabad
11.2024 - Current
- Offered training and support to keep team members motivated and working toward objectives.
- Conducted regular performance evaluations, providing constructive feedback and personalized coaching.
- Coordinated daily operations, ensuring team adherence to company policies and procedures.
- Facilitated team meetings to discuss targets, strategies, and address any issues.
- Assessed market trends and competitor strategies to inform team direction and focus.
Department Manager
Infiniti retail limited
Hyderabad
09.2018 - Current
- Collaborated with other departments to ensure smooth flow of operations across multiple teams.
- Resolved customer complaints promptly and professionally in order to maintain good relationships with customers.
- Coached and trained new staff members, providing guidance on department policies and procedures.
- Lead and manage a team of 15 employees in the Department, ensuring that all tasks are completed efficiently and on time.
- Conducted regular performance reviews to monitor progress of individual employees.
- Performed opening and closing duties as part of management team and handled cash management.
- Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
- Analyzed competitors and market trends to identify opportunities for growth and differentiation.
- Delegated work to staff, setting priorities and goals.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Working on Feedback loop data which we can understand Business more effectively.
Education
Bachelor of Commerce -
Ambedkar Open University
Nirmal05-2022
Intermediate
Deeksha Jr College
Nirmal05-2013
Secondary Education
Zilla Parishad High School
Abdullapur03-2011
Skills
- Team Supervision
- Performance Management
- Customer Service
- Employee performance evaluation
- Training and Development
- Safety and Security
- Retail Management
- Motivational Leadership
Awards and recognition
- Promoted as a Department manager in 2022
- Bagged 4 times best Department manager in store
Languages
Telugu
First Language
English
Upper Intermediate
B2
Hindi
Upper Intermediate
B2
Hobbies
- Playing cricket & chess
- Reading books
- Watching movies
Personal information
- Name : Ramcharan Reddy
- Father name : Surender reddy
- Mother Name : Savitha
- Marital status : Married
- DOB : 26-02-1996
- Address : Flat no 401,A block, Cozy essence elite, Dulapally, 500100.
Timeline
Team Leader
Bluestar
11.2024 - Current
Department Manager
Infiniti retail limited
09.2018 - Current
Bachelor of Commerce -
Ambedkar Open University
Intermediate
Deeksha Jr College
Secondary Education
Zilla Parishad High School
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