K Thoshith Vignesh

• Managed schedules, tracked deadlines, and ensured smooth project execution.
• Coordinated with authors, outsourced content, and handled stakeholder communication.
• Utilized internal tools for efficient project tracking and workflow management.
• Tools used as a part of my job role were Power BI, Jira, MS office

• Managed project lifecycles, tracked work progress, and maintained client relations.
• Used Power BI for data analysis and reporting.
• Coordinated with teams, outsourced vendors, and optimized workflow through Jira.
• Collaborated with cross-functional teams, optimizing data workflows, and reducing processing time by 30%.

Managed localization projects for Amazon, Disney, HBO, and other clients.

• Used SFERA and Tableau for project tracking and reporting.
• Coordinated with teams to ensure timely project completion.

• Managed multiple UK-based clients and onboarded vendors.
• Helped in management of orders in real time with the warehouse , the logistics and the vendor by coordinating and making sure that there were no delays or missing in the delivery of the shipment.
• Spear headed sales operations across the UK and India. Contributing to the leads and sales by 10% growth in the market share.
• Acted as primary client Liaison, ensuring 90% client satisfaction and addressing customer needs with 50% reduction in response times.
• Monitored performance and provided insights for process improvement.

• Help close down tickets for a travel agency and was hired for helping in cancellations and refund during the worldwide pandemic.
• Assisted with cancellations and was hired to close down the process.
• Hired to close down the process due to travel restrictions and cancellations of flights.

• Managed daily business operations and ensured efficiency.
• Resolved customer queries and maintained up-to-date reports.
• Worked on tickets using salesforce and managed customer relations and coordinated with multiple stakeholders to manage the project pipeline.