Kabilan Sampath
Digital Interactive Advisor
Salem
Summary
Offering strong communication skills and passion for learning in digital environment. Contributes foundational understanding of customer service principles and ability to quickly acquire new technical skills. Ready to use and develop social media management and data analysis skills in Marketing Executive role.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Digital Interaction Advisor
[24]7.ai
09.2025 - 12.2025
- Analyzed key performance metrics to identify areas of improvement in digital marketing efforts, making strategic recommendations for optimization.
- Evaluated third-party vendors for potential partnership opportunities in order to expand the company''s range of digital offerings.
- Developed customized digital strategies to meet specific client needs and goals, resulting in increased engagement.
- Implemented responsive designs for seamless user experiences across various devices, increasing mobile traffic and engagement.
Senior Representative
NTT Data
06.2022 - 06.2023
- Resolved issues through careful research and follow-up with customers.
- Increased customer satisfaction by promptly addressing concerns and providing effective solutions.
- Strengthened client relationships through excellent communication skills and consistent followup.
- Achieved successful resolution of escalated issues during periods of high call volume.
Education
MBA - Marketing
Jansons School of Business
Coimbatore, India 04.2001 -
Skills
Cross Sales
Digital strategy development
Timeline
Digital Interaction Advisor
[24]7.ai
09.2025 - 12.2025
Senior Representative
NTT Data
06.2022 - 06.2023
MBA - Marketing
Jansons School of Business
04.2001 -