Hi, I’m
Kadambari Dwivedi
Gurgaon
Summary
I have 2+ years experience as a SAP HR, SAP SuccessFactors EC Core and ServiceNow.
And I have involved in various projects witch include support, analysis, design and implementation of SAP HR system.
I have started working on SAP-HR ECP team from 2022. during this time
I gain valuable experience in functional and technical fields of SAP-HCM and SAP SuccessFactors EC Core Module such as :
Personal Administration (PA),
Organizational Management (OM),
ESS and MSS Workflow,
Import Employee Data,
Bulk Utility in both SAP HR and SuccessFactors EC Core,
Perner and Position Creation In SF EC Core.
Overview
2
years of professional experience
1
Certification
Work History
Capgemini Technology Services
Analyst, HR Shared Services
06.2022 - Current
Job overview
- Improved employee satisfaction by streamlining HR processes and implementing efficient shared services solutions.
- Optimized the use of HR technology tools and systems to support efficient workflows and data-driven decision-making processes.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, efficiency and talent management.
- Migrated legacy HRIS system to new technology to minimize business impacts.
- Helped solve diverse program problems with in-depth analysis.
- Recommended process improvements to continually identify, analyze and fix constraints and challenges.
- Seamlessly managed transitions during organizational restructuring efforts while maintaining employee morale and minimizing disruption.
- Delivered timely support to end-users, addressing their concerns and providing effective solutions for SAP HCM related matters.
- Partnered closely with IT teams to maintain hardware infrastructure supporting efficient operation of the organization''s HRIS systems.
- Trained HR personnel in utilizing SAP HCM tools, ensuring optimal understanding and usage of the system features.
- Performed customizations to standard reports as requested by management to ensure accurate representation of workforce metrics.
- Conducted regular audits of the SAP HCM system, maintaining compliance with regulatory requirements and company policies.
- Managed data migration projects during organizational transitions, safeguarding data integrity throughout the process.
- Enhanced SAP HCM system performance by identifying and resolving system issues.
- Facilitated seamless software upgrades on the SAP HCM platform, minimizing downtime while retaining full functionality.
- Optimized time management processes by configuring relevant modules within the SAP HCM platform, reducing manual input efforts from HR staff members substantially.
Capgemini Technology Services
ServiceNow HR
06.2022 - 05.2023
Job overview
- Maintained high levels of employee satisfaction through effective communication and timely resolution of reported incidents related to HR queries.
- Provided ongoing support for implemented solutions, addressing issues promptly to maintain optimal system performance.
- Developed and maintained accurate documentation of implemented solutions, ensuring that knowledge transfer occurred effectively between team members and employees.
Education
University of DelhiDelhi, India
Bachelor of Arts from Economics (Hons.)
05.2022
University Overview
- Covid-19 Task Force, PAGC Organization, Completed 2022
- 8.91 GPA/CGPA overall in graduation
- Pollution in River Ganga & its impact on Healthcare in Uttar Pradesh, Positive Correlation between Total Coliform levels in Ganga in UP and the Total Water borne cases in the state - Study Project
- Head of Digital Media Committee, Economics Association, Daulat Ram College, University of Delhi (2021-2022)
- Vice Head of Economics Association, Daulat Ram College, University of Delhi (2020-2021)
- Member of NSS, 2019 to 2022
- Member of Finance and Investment Cell, DRC, 2019 to 2020
Skills
- Implementation, development and maintain SAP- HCM based system(PA and OM)
- Using bulk utility such as Import Employee Data and Import & Export Data in SuccessFactors EC Core
- Creating Perner and Position IDs in SF EC Core
- Actively involved in various phases of SF EC Core testing (SIT 1, SIT2 & UAT)
- Additional testing knowledge SuccessFactors Module: Workzone
- Good hands-on knowledge and experience of HR Shared Service processes and systems
- Participating in brainstorming sessions to come up with ideas
- Analyzing and data validation
- Have basic knowledge in R programming language and Regression Modules
- Content writing for internal projects
- Test and troubleshoot in order to fix all the errors in maintenance phase
- Providing technical support to end users
- Worked on multiple projects simultaneously to a high standard
- Understanding of the business enterprise processes and skills to provide effective SAP solutions according to the business requirements
- Interaction with other teams as interface, workflow and Legacy in resolving tickets which related with other modules
Certification
- Certified Yellow Belt Lean and Six Sigma, Capgemini - 2024
- Extra Miler of the Team Award, Capgemini - 2023
Timeline
Analyst, HR Shared Services
Capgemini Technology Services
06.2022 - Current
ServiceNow HR
Capgemini Technology Services
06.2022 - 05.2023
University of Delhi
Bachelor of Arts from Economics (Hons.)
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