Kaela Hinton
Galveston
Summary
Experienced with administrative support, office coordination, and more. Utilizes organizational skills to manage schedules and maintain records efficiently. Track record of effective communication and problem-solving in dynamic office environments.
Overview
11
11
years of professional experience
Work History
Admissions Coordinator
Restored Life Continuum of Care
Kokomo, IN
01.2024 - Current
- Coordinated admissions processes to streamline patient intake and enhance operational efficiency.
- Developed and maintained relationships with referral sources to increase patient admissions.
- Managed electronic health record systems to ensure accurate documentation and compliance with regulations.
- Trained new staff on admissions protocols, fostering a collaborative team environment.
- Implemented policies that improved the overall quality of care during the admission process.
- Led initiatives to enhance communication between departments, resulting in smoother transitions for patients.
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
Registered Behavior Technician
Engaging Minds Autism Services
Kokomo, IN
06.2021 - 01.2024
- Develop interpersonal communication skills in clients
- Enrich client lives using therapeutic techniques in Applied Behavioral Analysis
- Collaborated with interdisciplinary teams to develop effective strategies for client progress tracking.
- Team-oriented approach in order to better serve clients
- Implemented individualized treatment plans to enhance clients' behavioral skills and social interactions.
Heart of House Lead
Buffalo Wild Wings
Kokomo, IN
08.2021 - 04.2022
- Managed staff at or above company standards
- Developed and executed scheduling for staff
- Creates and maintained supply orders for the entire restaurant
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Program Aide
Bauer Family Resources
Frankfort, IN
09.2018 - 08.2019
- Implement lesson plans to enrich student learning
- Ensure student safety based on agency policies and procedures
- Taught at-risk students and students with disabilities
- Facilitated program activities to enhance participant engagement and skill development.
- Collaborated with team members to design curriculum tailored to diverse learning needs.
Prep and Line Cook
Morrison Community Living
Frankfort, IN
12.2016 - 04.2018
- Prepare food for elderly clients
- Work as a team to cook and serve meals to clients in a timely fashion
- Stock and inventory product
- Prepared and cooked diverse menu items following established recipes and safety standards.
- Collaborated with kitchen staff to ensure timely meal service during peak hours.
Customer Service
AVI Food Systems
Frankfort, IN
08.2015 - 12.2016
- Prep and serve food for warehouse workers
- Handle cash and provide excellent customer service
- Stock and inventory product
- Delivered exceptional customer service by addressing inquiries professionally and courteously.
- Provided excellent customer service by resolving inquiries promptly and professionally.
Education
High School - General Education
Rossville High School
Rossville, Indiana05-2016
Bachelor of Science - Psychology
Indiana Wesleyan University
Marion, INSkills
- Microsoft applications
- Google applications
- CPR/AED certification
- First Aid certification
- Client relations
- Data verification
- Strong organization
- Rapport building
- Process management
- Computer literacy
- Business correspondence writing
- Well-versed in insurance
- Higher education
- Office administration
Timeline
Admissions Coordinator
Restored Life Continuum of Care
01.2024 - Current
Heart of House Lead
Buffalo Wild Wings
08.2021 - 04.2022
Registered Behavior Technician
Engaging Minds Autism Services
06.2021 - 01.2024
Program Aide
Bauer Family Resources
09.2018 - 08.2019
Prep and Line Cook
Morrison Community Living
12.2016 - 04.2018
Customer Service
AVI Food Systems
08.2015 - 12.2016
High School - General Education
Rossville High School
Bachelor of Science - Psychology
Indiana Wesleyan University