Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic
Kajal Gupta

Kajal Gupta

Ranchi

Summary

Entry-level professional focused on applying strong analytical, communication, and customer service skills in the collection, analysis, and presentation of data to facilitate business decision-making and optimize operational efficiency.

Overview

2
2
years of professional experience

Work History

Process associate

Tata Consultancy Services
Kolkata
12.2024 - 03.2025
  • Managed energy billing processes for residential customers to ensure accuracy and efficiency.
  • Resolved billing discrepancies, enhancing customer satisfaction and trust.
  • Generated invoices promptly, maintaining adherence to timelines.

Internship Trainee

B Gupta & Co.
Ranchi
06.2023 - 08.2023
  • Assisted in day-to-day accounting and book-keeping.
  • Assisted in preparation and filing of GST returns to meet regulatory deadlines.

Education

BBA - Finance

Dr. Shyama Prasad Mukherjee University
Ranchi
01-2024

Intermediate (Commerce) -

Kendriya Vidyalaya Dipatoli
Ranchi
01-2021

Matriculation -

Kendriya Vidyalaya Dipatoli
Ranchi
01-2019

Skills

  • Effective communication
  • Customer service
  • Process improvement
  • Attention to detail
  • Team collaboration
  • Adaptability

Affiliations

Crafting
Listening to music

Languages

English
Intermediate (B1)
B1
Hindi
Native
Native

Timeline

Process associate

Tata Consultancy Services
12.2024 - 03.2025

Internship Trainee

B Gupta & Co.
06.2023 - 08.2023

BBA - Finance

Dr. Shyama Prasad Mukherjee University

Intermediate (Commerce) -

Kendriya Vidyalaya Dipatoli

Matriculation -

Kendriya Vidyalaya Dipatoli
Kajal Gupta