Entry-level professional focused on applying strong analytical, communication, and customer service skills in the collection, analysis, and presentation of data to facilitate business decision-making and optimize operational efficiency.
Overview
2
2
years of professional experience
Work History
Process associate
Tata Consultancy Services
Kolkata
12.2024 - 03.2025
Managed energy billing processes for residential customers to ensure accuracy and efficiency.
Resolved billing discrepancies, enhancing customer satisfaction and trust.
Generated invoices promptly, maintaining adherence to timelines.
Internship Trainee
B Gupta & Co.
Ranchi
06.2023 - 08.2023
Assisted in day-to-day accounting and book-keeping.
Assisted in preparation and filing of GST returns to meet regulatory deadlines.