Kajal Mishra
Noida
Summary
Energetic and reliable Office Manager skilled at working with diverse groups of people. Strong track record of motivating teams to achieve project goals. Expert at administrative processes and office procedures.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Manager
INDIAMART INTERMESH LIMITED
Noida
06.2023 - Current
- It's an online marketplace for Buyers and suppliers B2B for (SMEs), Private Limited, and LTD firms worldwide to promote Business Online Market Place
- We promote all types of Businesses like Manufacturing, Retail, wholesale business, Supply chain management, Third manufacturing, Exporters and importers of all kinds of Business categories inside and outside B2B sales and support and retention
- Virtual meetings and FOS support
- Responsible for designing and developing premium customer catalogues
- This includes managing timelines, regular customer engagement, and overseeing a verification team to ensure accurate customer profiles
- Additionally, analyzing data to identify areas for improvement, benchmark performance, and evaluate tools to enhance customer experience and increase ROI
- Responsible for designing and developing premium customer catalogues
- This includes managing timelines, regular customer engagement, and overseeing a verification team to ensure accurate customer profiles
- Additionally, analyzing data to identify areas for improvement, benchmark performance, and evaluate tools to enhance customer experience and increase ROI
- Monthly Renewal Management of 100+ Customers
- Complaints management, Inside sales and Renewal forecasting, Data management along with optimizing daily input for consistent delivery of $5M+ Revenue in a Business year Segmenting the customer base for optimized output with the servicing and Collection
Senior Sales Manager
Aftek developers Pvt ltd
lucknow
05.2018 - 05.2023
- Maintaining customer Relations Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter Network within communities to find and attract new business
- Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate or other subjects of sale
- New Acquisition Resolve customer complaints regarding sales and service.
Business Developement Manager
Indusind Bank
New delhi
01.2016 - 06.2017
- Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter Network within communities to find and attract new business.
Education
MBA - Marketing
Lucknow university
01.2015
BCOM - COMMERCE
Lucknow university
01.2013
Skills
- Strong Follow up
- Marketing
- Customer Service
- Decision Making
Certification
Active Participation in All India Management Association Certificates of Achievements and certificates of Casa NTB Contests (INDUSIND BANK)
Languages
- English
- Hindi: First Language
Timeline
Assistant Manager
INDIAMART INTERMESH LIMITED
06.2023 - Current
Senior Sales Manager
Aftek developers Pvt ltd
05.2018 - 05.2023
Business Developement Manager
Indusind Bank
01.2016 - 06.2017
MBA - Marketing
Lucknow university
BCOM - COMMERCE
Lucknow university
Active Participation in All India Management Association Certificates of Achievements and certificates of Casa NTB Contests (INDUSIND BANK)
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