Kajal Patil

Pfizer

• Administered and maintained the MicroStrategy environment, including Intelligence Server, Web, Mobile, and Developer tools.
• Performed installation, configuration, patching, and upgrades of MicroStrategy components across development, test, and production environments.
• Monitored system performance, conducted regular health checks, and optimized server settings for high availability and scalability.
• Managed user accounts, security roles, access controls, and folder-level permissions using MicroStrategy Security Manager.
• Scheduled and managed report and dashboard distributions via MicroStrategy Distribution Services (iCubes, Subscriptions, Narrowcast).
• Designed and implemented backup strategies, disaster recovery plans, and environment migrations (Dev to UAT to Prod).
• Troubleshot and resolved platform issues including report failures, performance bottlenecks, and server crashes.
• Provided Level 2/3 support for MicroStrategy-related issues, including user onboarding, troubleshooting, and dashboard/report issues.
• Worked closely with BI developers and business users to maintain efficient development-to-deployment workflows.

UBS WMA Regaion

• Led Migration Project: Successfully managed the migration of over 150+ Cognos reports to MicroStrategy, ensuring a 99.9% accuracy rate and meeting all project deadlines
• Introduced Scrum Practices: Implemented Scrum methodologies, which resulted in a 20% increase in team morale and a 15% boost in productivity, fostering a collaborative and efficient work environment
• Report Development and Enhancement: Spearheaded the creation of 30+ new reports in MicroStrategy and Power BI, tailored to evolving business needs, significantly enhancing stakeholders' decision-making capabilities and supporting strategic growth
• Process Optimization: Leveraged advanced MicroStrategy and Power BI techniques to streamline report creation processes, reducing development time by 30% while simultaneously improving report quality
• Data Integrity: Applied advanced principles of data modeling and data warehouse design across both MicroStrategy and Power BI platforms to ensure the integrity of data, providing reliable insights that were critical for informed business decisions
• Implemented DevOps: Introduced GitLab and DevOps practices, promoting a culture of continuous improvement and collaboration, which resulted in faster delivery of high-quality software products