I would like to apply my inherent analytical skills as well as the acquired knowledge to benefit my employer in the process and in turn adding value to myself.
Overview
6
6
years of professional experience
Work History
Back Office Executive (Health Operations)
HDFC ERGO GENERAL INSURANCE CO. LTD.
Noida
01.2023 - Current
Executed policy issuance, endorsement, and cancellation processes efficiently.
Coordinated with sales team through calls and emails to address client needs.
Generated daily productivity reports to track performance metrics.
Facilitated policy refunds while ensuring compliance with company guidelines.
Back Office Executive (Motor Operation)
HDFC ERGO GENERAL INSURANCE CO. LTD.
Noida
10.2019 - 01.2023
Facilitated policy endorsement processes to ensure compliance and efficiency.
Managed policy cancellation and refund requests to maintain customer satisfaction.
Coordinated with channel partners through email and calls to strengthen partnerships.
Education
BA -
D.D.U. UNIVERSITY
GORAKHPUR
01.2015
12th -
U.P. BOARD
01.2011
10th -
U.P. BOARD
01.2009
Skills
Effective speaking skills
Active listening abilities
Presentation expertise
Proficient in MS Word
Proficient in Excel
Proficient in PowerPoint
Determination
Adaptability to change
Genuine associate relations
Disclaimer
I hereby declare that all information given above is best and true in my knowledge.
Languages
Hindi
English
Personal Information
Father's Name: Sh. Anil Kumar Srivastava
Date of Birth: 08/20/95
Marital Status: Single
Timeline
Back Office Executive (Health Operations)
HDFC ERGO GENERAL INSURANCE CO. LTD.
01.2023 - Current
Back Office Executive (Motor Operation)
HDFC ERGO GENERAL INSURANCE CO. LTD.
10.2019 - 01.2023
BA -
D.D.U. UNIVERSITY
12th -
U.P. BOARD
10th -
U.P. BOARD
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