Assistant Customer Relationship Manager
Ujjivan Small Finance Bank
07.2024 - Current
KAJAL
PGDM (Marketing & Finance)
Patna,Bihar
Timeline
Work History
Assistant Customer Relationship Manager
Ujjivan Small Finance Bank
Samastipur, Bihar
07.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Skills
- Interdepartmental Collaboration
- Promotions Programs
- Collaborative Environments
- Customer Relationship Management (CRM) Software
- Information Updates
- Maintaining Clean Work Areas
- Efficient Service
- Staff Meetings
- Customer Service and Assistance
- Effective Customer Communication
- Communications Strategies
- Administration and Reporting
- Negotiation and Conflict Resolution
- Research
Languages
English
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Hobbies
Traveling
Photography
Videography