Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Kalaiarasi Chinraj

Salem

Summary

Service-oriented Relationship Officer dedicated to driving new business by presenting valuable solutions to client needs. Competitive and intelligent to identify and secure new accounts. Self-motivated Relationship Officer with 5 years of experience delivering exceptional client support in Banking industry. Known for building cross-functional partnerships to develop innovative solutions to client issues. Exceptional leadership and collaboration skills.

Overview

6
6
years of professional experience

Work History

Relationship Officer II

City Union Bank Ltd
Salem And Coimbatore
01.2018 - 10.2023
  • Assisted customers in opening new accounts and resolving any queries or issues they had.
  • Provided financial advice to clients based on their needs and goals.
  • Analyzed client data to identify opportunities for cross-selling products and services.
  • Conducted regular reviews of existing client relationships to ensure the highest level of service was provided.
  • Developed strategies for enhancing customer loyalty through improved engagement initiatives.
  • Drafted proposals for potential new business opportunities, providing clear explanations of the benefits offered by each product or service.
  • Collaborated with internal teams such as marketing, sales, operations, risk management and compliance to maximize customer satisfaction levels.
  • Managed client communications related to daily transactions, service delivery and operational controls.
  • Achieved client loyalty through quality, productivity, service and proactive management.

Education

MBA - Finance And Marketing-75%

Knowledge Business School Salem
Salem,TamilNadu
06-2017

Bachelor of Science - Computer Science-81.3%

K.S.R College Of Arts And Science
Tiruchengode,TamilNadu
07-2015

HSc-Biology First Group - 61.8%

St. Marry's Girls Higher Secondary School
Salem TamilNadu
06-2012

SSLC - 82.4%

St. Marry's Girls Higher Secondary School
Salem,TamilNadu
06-2010

Skills

  • Account Set Up
  • Effective Customer Communication
  • Customer Service
  • Client Engagement
  • Relationship Building And Management

Affiliations

  • Gymnastics(District Level Players).
  • Participated in Various National Levels Competitions,Presentations and Conference.
  • Passed Lower in Typewriting(English).
  • won Second Price in the event AD-ZAP at the National Levels Technical Symposium Conducted Velalar college on Sep 2015.
  • Secured 100% attendance in the Odd Semesters during academic years from 2012-2015.

Accomplishments

  • Intership -Karvy Stock brocking ltd(Salem).Study about functional business process,Marketing Strategies and Organizational Set-up.

Timeline

Relationship Officer II

City Union Bank Ltd
01.2018 - 10.2023

MBA - Finance And Marketing-75%

Knowledge Business School Salem

Bachelor of Science - Computer Science-81.3%

K.S.R College Of Arts And Science

HSc-Biology First Group - 61.8%

St. Marry's Girls Higher Secondary School

SSLC - 82.4%

St. Marry's Girls Higher Secondary School
Kalaiarasi Chinraj