Kalaiarasi Chinraj
Salem
Summary
Service-oriented Relationship Officer dedicated to driving new business by presenting valuable solutions to client needs. Competitive and intelligent to identify and secure new accounts. Self-motivated Relationship Officer with 5 years of experience delivering exceptional client support in Banking industry. Known for building cross-functional partnerships to develop innovative solutions to client issues. Exceptional leadership and collaboration skills.
Overview
6
6
years of professional experience
Work History
Relationship Officer II
City Union Bank Ltd
Salem And Coimbatore
01.2018 - 10.2023
- Assisted customers in opening new accounts and resolving any queries or issues they had.
- Provided financial advice to clients based on their needs and goals.
- Analyzed client data to identify opportunities for cross-selling products and services.
- Conducted regular reviews of existing client relationships to ensure the highest level of service was provided.
- Developed strategies for enhancing customer loyalty through improved engagement initiatives.
- Drafted proposals for potential new business opportunities, providing clear explanations of the benefits offered by each product or service.
- Collaborated with internal teams such as marketing, sales, operations, risk management and compliance to maximize customer satisfaction levels.
- Managed client communications related to daily transactions, service delivery and operational controls.
- Achieved client loyalty through quality, productivity, service and proactive management.
Education
MBA - Finance And Marketing-75%
Knowledge Business School Salem
Salem,TamilNadu06-2017
Bachelor of Science - Computer Science-81.3%
K.S.R College Of Arts And Science
Tiruchengode,TamilNadu07-2015
HSc-Biology First Group - 61.8%
St. Marry's Girls Higher Secondary School
Salem TamilNadu06-2012
SSLC - 82.4%
St. Marry's Girls Higher Secondary School
Salem,TamilNadu06-2010
Skills
- Account Set Up
- Effective Customer Communication
- Customer Service
- Client Engagement
- Relationship Building And Management
Affiliations
- Gymnastics(District Level Players).
- Participated in Various National Levels Competitions,Presentations and Conference.
- Passed Lower in Typewriting(English).
- won Second Price in the event AD-ZAP at the National Levels Technical Symposium Conducted Velalar college on Sep 2015.
- Secured 100% attendance in the Odd Semesters during academic years from 2012-2015.
Accomplishments
- Intership -Karvy Stock brocking ltd(Salem).Study about functional business process,Marketing Strategies and Organizational Set-up.
Timeline
Relationship Officer II
City Union Bank Ltd
01.2018 - 10.2023
MBA - Finance And Marketing-75%
Knowledge Business School Salem
Bachelor of Science - Computer Science-81.3%
K.S.R College Of Arts And Science
HSc-Biology First Group - 61.8%
St. Marry's Girls Higher Secondary School
SSLC - 82.4%
St. Marry's Girls Higher Secondary School