Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
Certification
Hi, I’m

Kaleem Petkar

Senior Quality Documentation Specialist at COGNIZANT PVT LTD
Mumbai,Maharashtra
Kaleem Petkar

Summary

With over 8+ years of experience in the healthcare industry along with academics I have done my D.pharm, B.pharm and M.pharm (Quality Assurance). Currently working as a Senior Quality Documentation Specialist for COGNIZANT with expertise in handling DAX AI software for optimizing documentation processes. Skilled in precise and accurate medical records, EHR navigation, and collaborating effectively with healthcare professionals. Committed to continuous improvement and staying updated with industry trends. Have worked as an Virtual Medical Scribe for Aquity Solutions Pvt ltd, CDO pharmacist, and store manager with a demonstrated history of success in providing high-quality patient care and driving revenue growth. As a virtual medical scribe, I provide documentation coverage for healthcare providers, summarizing medical facts and entering clinical reports and data directly into customer EHRs. I am proficient in navigating various EHRs and adhering to specific clinic guidelines and workflows. In my previous roles, I served as an CDO pharmacist, night team agent for PharmEasy Pvt ltd, Medlife pvt ltd and store manager for Dongre Chemist/Druggist and Rehmaniya Medical and general store. As a store manager, I managed the whole store with complete purchase and sales record and trained interns with adequate retailer outlet information and drugs components. With experience in managing retail outlets, training new trainees, and providing exceptional customer service, I have developed a deep understanding of drug components, sales, and customer service. My experience as an Assistant Pharmacist at Makhdoom Pharmacy and General Store allowed me to handle a complete retail outlet with a profitable and positive customer response. I am passionate about utilizing my skills and experience to provide the best possible service to the healthcare industry.

Overview

8
years of professional experience
8
years of post-secondary education

Work History

Cognizant Pvt Ltd
Airoli, Navi Mumbai, Maharashtra

Senior Quality Documentation Specialist
05.2023 - Current

Job overview

  • Highly proficient in handling Dragon Ambient eXperience- DAX AI software, leveraging its capabilities to optimize documentation process
  • Demonstrated expertise as a quality documentation specialist, consistently providing comprehensive and accurate documentation to physicians
  • Known for precise and accurate documentation, ensuring that all medical records and reports are thorough, clear, and compliant with relevant standards and guidelines.
  • Efficiently navigates Electronic Health Records (EHR) systems like: TouchWorks EHR, EPIC, Athena, Medanta, Cerner and utilizes advanced features to retrieve, update, and manage patient information.
  • Adapts and modifies patient SOAP (Subjective, Objective, Assessment, and Plan) notes according to physicians' specific requirements, ensuring the information is concise, relevant, and organized
  • Strong attention to detail, consistently maintaining a high level of accuracy and completeness in all documentation tasks
  • Collaborates effectively with healthcare professionals to gather necessary information, clarify documentation needs, and address any discrepancies or concerns
  • Keeps up-to-date with industry trends, regulations, and best practices related to medical documentation, continuously enhancing skills and knowledge in the field
  • Proficient in utilizing Microsoft Word, PowerPoint, Outlook, Sheets, Teams, and other productivity tools to streamline communication, collaboration, and documentation processes
  • Proven ability to work under pressure and meet tight TAT deadlines while maintaining exceptional quality standards in documentation
  • Excellent communication and interpersonal skills, fostering positive relationships with physicians, colleagues, and other stakeholders to facilitate seamless documentation processes.

AQuity Solutions Pvt India
Airoli, Navi Mumbai, Maharashtra

Virtual Medical Scribe
03.2022 - 05.2023

Job overview

  • To provide documentation coverage for a set of healthcare providers, which involves live patient and doctors encounter to the clinical visits and leveraging technology to summarize medical facts in professional clinical reports (Chief complaints, History of Present Illness, Review of systems, Physical Exam, Assessment & Plan)
  • Have hands on experience in navigating various EHR's- Epic, Medanta, Athena, etc
  • Proficient in navigating Health Records and enter clinical reports and data directly into customer EHRs, adhering to specific clinic guidelines and workflows
  • Maintaining a high-quality standard and adhere to account-specific documentation which delineates documentation requirements for our doctors/providers.

PharmEasy Pvt Ltd.
Ghatkopar, Mumbai, Maharashtra

Customer Delight Officer- Pharmacist
01.2021 - 03.2022

Job overview

Night Team Captain.

Rehmaniya Medical And General store.
Thane, Maharashtra

Store Manager
06.2020 - 03.2021

Job overview

  • Managing Whole Store with Complete Purchase and sales record
  • As well as training Interns with adequate Retailer Outlet informations and drugs components.

PharmEasy Pvt Ltd
Ghatkopar, Mumbai, Maharashtra

Customer Delight Officer- Pharmacist
02.2019 - 08.2019

Job overview

  • Order On Call Team Agent with Prescription Validation.

Medlife Pvt Ltd.
Ghatkopar, Mumbai, Maharashtra

FCA- Pharmacist
08.2018 - 02.2019

Job overview

  • Night Team agent order submission.

Dongre Chemist and Druggist
Thane, Maharashtra

Senior Pharmacist
03.2018 - 02.2019

Job overview

  • Managing the whole store....as well as training new trainee's and intern pharmacists

Makhdoom Pharmacy and general store.
Thane, Maharashtra

Assistant Pharmacist
08.2016 - 04.2018

Job overview

  • Was Able to handle complete retail outlet with profitable and positive customer responce.

Education

Oriental Education Societys College of Pharmacy
Sanpada, Navi Mumbai

M. Pharm (QA) from Quality Assurance.
12.2022 - 07.2024

University Overview

FY. M. Pharm (Distinction:- 8.69 SGPA)

  • Already published 2 articles on European Chemical Bulletin Journal.
  • Currently working on nerve pain medication:- Pregabalin, Methylcobalamine and Nortriptyline.
  • Ongoing Thesis and research work.

New Montfort Institute of pharmacy
Nagpur

Bachelor of Pharmacy - BPharm from Pharmacy
09.2019 - 06.2022

University Overview

Distinction- 8.73 CGPA.

Aristotle College Of Pharmacy
Kolar Gold Field- Bangalore

D Pharm from Pharmacy
09.2016 - 08.2018

University Overview

Grade:- 56%

D.R.T Junior College of Science
Thane, Maharashtra

HSC from Science
06.2015 - 07.2016

University Overview

Grade:- 65%

Michael high school
Kurla, Mumbai, Maharashtra

SSC
07.2013 - 03.2014

University Overview

Grade:- 76%

Skills

  • Microsoft Outlook
  • Clinical Data Management
  • Electronic Data Capture (EDC)
  • Electronic Health Records (EHR)
  • Healthcare documentation
  • Quality Patient Care
  • Written Communication
  • Leading skills
  • Google/zoom/Teams Meetings
  • Organizing Group Meetings

Work Preference

Work Type

Full TimePart TimeContract Work

Work Location

RemoteHybridOn-Site

Important To Me

Work-life balanceFlexible work hoursPaid time offHealthcare benefitsCareer advancementTeam Building / Company RetreatsWork from home option

Timeline

Senior Quality Documentation Specialist

Cognizant Pvt Ltd
05.2023 - Current

Oriental Education Societys College of Pharmacy

M. Pharm (QA) from Quality Assurance.
12.2022 - 07.2024

Virtual Medical Scribe

AQuity Solutions Pvt India
03.2022 - 05.2023

Customer Delight Officer- Pharmacist

PharmEasy Pvt Ltd.
01.2021 - 03.2022

Store Manager

Rehmaniya Medical And General store.
06.2020 - 03.2021

New Montfort Institute of pharmacy

Bachelor of Pharmacy - BPharm from Pharmacy
09.2019 - 06.2022

Customer Delight Officer- Pharmacist

PharmEasy Pvt Ltd
02.2019 - 08.2019

FCA- Pharmacist

Medlife Pvt Ltd.
08.2018 - 02.2019

Senior Pharmacist

Dongre Chemist and Druggist
03.2018 - 02.2019

Aristotle College Of Pharmacy

D Pharm from Pharmacy
09.2016 - 08.2018

Assistant Pharmacist

Makhdoom Pharmacy and general store.
08.2016 - 04.2018

D.R.T Junior College of Science

HSC from Science
06.2015 - 07.2016

Michael high school

SSC
07.2013 - 03.2014

Certification

  • Regestered pharmacist - Maharashtra State Pharmacy Council- 2019 (Reg no:- 246011)
  • Concept Of Medicinal Chemistry And Analytical Techniques. - Oriental Education Societys College of Pharmacy Sanpada Navi Mumbai.
  • Medical Terminology - Udemy.
  • Advanced Scribing-Supplementary Training - AQuity Solutions India.
  • Compliance - GDPR Training 2022 - AQuity Solutions India.
  • HIPPA- Compliance Training 2022 - AQuity Solutions India.
  • Combating Medicare Parts C and D Fraud, Waste, and Abuse Web-Based Training Course (CMS : FWA) - AQuity Solutions India.
  • ISO 27001- Compliance Training (2022) - AQuity Solutions India.
  • ISO 9001:2015 General Awareness Training - 2022 - AQuity Solutions India.
  • Effective Communication in the Workplace - Udemy.
  • "Work Ethics, Personal Conduct and Prevention of Harassment and Workplace Violence" - AQuity Solutions India.
  • Understanding 21 CFR Part 11 - Udemy.
  • Microsoft Excel 2023 - From Beginner to Expert in 6 Hours. - Udemy.
  • Microsoft Excel: Data Visualization, Excel Charts & Graphs. - Udemy.
  • Microsoft Excel: Data Analysis with Excel Pivot Tables. - Udemy.
  • MICROSOFT EXCEL 2016 FOR BEGINNERS: MASTER THE ESSENTIALS - Udemy.
  • Workplace Communication. - Udemy.
  • Defining a Digital Transformation Roadmap - Udemy.
Kaleem PetkarSenior Quality Documentation Specialist at COGNIZANT PVT LTD