Kalidasan Veeramuthu
Ottawa
Summary
Dedicated and results-driven automotive expert with many years of experience in the industry. Adept at vehicle service, customer service, production, quality, recruiter and optimization, I have a proven track record of enhancing vehicle efficiency and reliability.
Overview
18
18
years of professional experience
Work History
Affiliate Recruiter
WiiSDA
03.2023 - Current
- Writing and posting job openings
- Reviewing resumes and screening candidates
- Checking documents ( school,college,experience )
- Finding and contacting potential job candidates
- Setting up interviews between candidates and employers
- Negotiating job offers and compensation
Production Associate
Ford Motor Private Limited
05.2010 - 09.2022
- Evaluate to customer vehicle issue
- Manage all aspects of the NVH attribute ( Powertrain, Road noise, wind noise, s&r, HAVC)
- Facilitate FMEA reviews and manufacturing assessment system
- Concerns regarding TGW/PDI are being addressed
- Manager and Engineers also attend the meeting and discuss the concerns
- Maintaining QA/QC standards
- Continuously improved process performance by actively participating in kaizen events focused on root cause analyses and problem solving strategies
- Knowledge of IATF 16949
Service Advisor
TVS Motor
07.2008 - 04.2010
- Established service appointments that are compatible with the schedule of the both customers and technicians
- Manage and resolve service related customer complaints
- Investigated and resolved accounting, service and delivery concerns
- Review and close repair orders
- Explain completed work and all charges to customers
- Accountable for ensuring that the vehicle is delivered on time
- Perform road tests (if required) of customer vehicles in order to assess customer concerns.
Technician
MPL Ford
05.2006 - 06.2008
- Provide all service related to vehicles
- Disassemble and reassemble a vehicle engine
- Carrying out HAVC & Suspension works
Education
MBA - Production And Operation Management
Alagappa University
Chennai, India12.2017
BBA - General
Alagappa University
Chennai, India05.2015
High School Diploma -
Vengadeshwara Polytechnic College
Pudukkottai, India04.2006
Skills
- IATF 16949
- 7QC Tools
- SIX Sigma Green belt
- 5 Why
- FMEA
- Microsoft 365
- GFCPA Vehicle Auditor
- 5S
- Kaizen
- Candidate Selection
- Customer service
- Car service
- Truck license
Languages
English
Tamil
Timeline
Affiliate Recruiter
WiiSDA
03.2023 - Current
Production Associate
Ford Motor Private Limited
05.2010 - 09.2022
Service Advisor
TVS Motor
07.2008 - 04.2010
Technician
MPL Ford
05.2006 - 06.2008
MBA - Production And Operation Management
Alagappa University
BBA - General
Alagappa University
High School Diploma -
Vengadeshwara Polytechnic College
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