Professional Project Management Specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs.
Overview
16
16
years of professional experience
2
2
years of post-secondary education
Work History
PMO Lead
Tata Consultancy services PVT. LTD.
Pune
04.2016 - Current
Verified quality of deliverables and conformance to specifications before submitting to clients.
Sourced, vetted and managed vendors needed to accomplish project goals.
Monitored project progress, identified risks and took corrective action as needed.
Developed and implemented project plans and budgets to ensure successful execution.
Analyzed project performance data to identify areas of improvement.
Reported regularly to managers on project budget, progress and technical problems.
Working with team of 400 associates.
Sr. Technical Support
Convergys India Pvt. Ltd.
Pune
11.2014 - 04.2016
Assisted customers with troubleshooting issues encountered while using hardware or software, providing actionable tips to resolve problems.
Maximized use of hardware and software by training users and interpreting instructions.
Collaborated with vendors to locate replacement components and resolve advanced problems.
Configured hardware, devices, and software to set up work stations for employees.
Specialist Tech Support
Mphasis (Unleash the Next)
Pune
08.2010 - 04.2014
Worked well in team setting, providing support and guidance.
Volunteered at local community organizations, providing assistance with day-to-day operations.
Proved successful working within tight deadlines and fast-paced environment.
Paid attention to detail while completing assignments.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution
Learned and adapted quickly to new technology and software applications
System Administrator.
Healthquist India Pvt. Ltd.
Pune
06.2007 - 07.2010
Proven ability to learn quickly and adapt to new situations.
Worked effectively in fast-paced environments.
Developed and maintained courteous and effective working relationships.
Resolved problems, improved operations and provided exceptional service.
Volunteered at local community organizations, providing assistance with day-to-day operations
Hardware Engineer
Best It World India Pvt. Ltd.
Pune
08.2006 - 06.2007
Designed computer hardware components and peripheral devices.
Consulted with network engineering staff to evaluate hardware and software requirements for new system development.
Outlined design requirements, BOMs, functional specifications and reports to document development processes.
Researched complex technical issues and provided resolutions.
Consulted with network engineering staff to evaluate hardware and software requirements for new system development
Education
Bachelor of Arts - Language Arts Education
Kalinga University
Chhattisgarh
05.2015 - 06.2017
Skills
Project Timeline Generation
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Reding books
I like to read books.
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Won quarter achievement award along with the team.