Kaliraj Arunachalam

• Assisted in reducing product damage by properly handling and storing materials.
• Streamlined communication between warehouse associates and management, addressing concerns proactively to prevent delays or bottlenecks in operations.
• Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.
• Displayed adaptability by taking on various roles within warehouse as needed, including receiving, shipping, or inventory control duties.
• Assisted in receiving, stocking and distribution of merchandise.
• Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
• Successfully negotiated contracts with vendors, securing favorable terms for organization(Minimum 40% negotiation)
• Verified quantity and description of materials received by checking merchandise against packing list.

• Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
• Worked closely with other supervisors to create cohesive, high-performing team that consistently met or exceeded company objectives.
• Provided support during internal audits to ensure adherence to company guidelines, contributing towards successful audit results.
• Advised developers on problems with databases, performance and other issues.
• Created and collaborated in implementation and maintenance of customer complaint log.
• Kept scripts and test cases updated with current requirements.
• Developed and maintained defect databases for known issues.
• Built automated test scripts to handle repetitive software testing work.
• Developed a strong understanding of company-specific procedures and policies related to product quality assurance.

• Conducted root cause analysis investigations to identify the source of any defects or non-conformances discovered during inspections.
• Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.
• Completed comprehensive reports documenting inspection findings, which aided management in making informed decisions on product quality.
• Recommended changes and corrections to developers for optimal software performance and usability.
• Educated employees on specific QA standards and confirmed maintenance of standards.
• Developed a strong understanding of company-specific procedures and policies related to product quality assurance.

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• Conducted root cause analysis investigations to identify the source of any defects or non-conformances discovered during inspections.
• Documented testing procedures for developers and future testing use.
• Analyzed quality and performance data to support operational decision-making.
• Fixed identified issues to increase productivity and boost workflows.