Results-focused professional with proven success in developing and leading cross-functional technical teams. Highly self-motivated and flexible, consistently delivering projects within given timelines.
Overview
6
6
years of professional experience
Work History
LEAD VAS PROJECT ENGINEER
Lyca Tech Services Private Limited
Chennai
07.2018 - Current
Lycamobile is a British Mobile Virtual Network Operator (MVNO) Operated in 23 countries, leasing radio frequencies and forming partnerships with local operators.
Enhanced proficiency in Telecom domain by acquiring knowledge of Location Update flow, Call management, SMS handling, Data transfer along with USSD flows during my tenure as a Technical Support.
Managed and led a team of 20 as Senior Engineer, ensuring effective communication with MNOs and Service managers about Technical Issues.
Executed new release deployments from R&D along with handling configuration, testing, and debugging tasks in both pre-production and production settings.
Delivered effective project presentations to clients and provided detailed user acceptance test (UAT) walkthroughs.
Enhanced familiarity in Billing Node - Bundle level configurations, Card ID creation, Roam Counter Configurations,Promo & Discount level configurations.
Demonstrated expertise in SIM Loading at NSS, OCS, BSS end.
Proficient in ESME configurations, including short code implementation and all customer communication-related settings.
Applied extensive experience in USSD configurations to successfully enable short codes with Tag & String capabilities.
Created HLR templates and established HSS profiles with expertise. Proficient in loading subscribers and managing Subscriber/VLR/SGSN whitelisting and blocking.
Interacted with clients to interpret needs and requirements.
Utilized skills in HLR, SCP, CBOS, RRBS, USSD, ESME, PCRF and SMSC for project implementation.
Configured rules and applied QoS configuration in PCRF for improved traffic flow.
Managed the distribution of weekly reports and FRR reports to manager, as well as organizing regular project review calls with stakeholders.
Attended all Project Go-Live calls within the designated time window and notified the stakeholders/client.
Provided guidance to team on effectively interpreting BRDs and developing corresponding test cases, collaborating as SPOC across different departments.
Education
Bachelor of Engineering/ECE - Electronics and
Communication
Engineering
Rajalakshmi Engineering College
05.2018
Higher Secondary -
Velankanni Mat.Hr.Secondary School
04.2014
Skills
ACHEIVEMENTS:
Handed over several RRBS projects
Created a process through a proper channel in an organization
Skills
Planning and Deployment
Project Management
Team Collaboration and Leadership
Root Cause Analysis
Client Interaction
UAT Walkthrough to clients
LANGUAGES
English & Tamil
Timeline
LEAD VAS PROJECT ENGINEER
Lyca Tech Services Private Limited
07.2018 - Current
Bachelor of Engineering/ECE - Electronics and
Communication
Engineering
Rajalakshmi Engineering College
Higher Secondary -
Velankanni Mat.Hr.Secondary School
Similar Profiles
ANKITA DUTTAANKITA DUTTA
Customer Support Executive at Xplore-Tech Services Private Limited.Customer Support Executive at Xplore-Tech Services Private Limited.