Kalpana Lakshmanan
Chennai
Summary
Senior business analyst with over 20 years of experience in identifying improvement areas and recommending solutions that enhance efficiency, productivity, and profitability. Expertise in bridging business needs with technology solutions. Proficient in agile and waterfall methodologies, including sprint processes.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Senior Business Analyst
Tata Consultancy Services
chennai
02.2011 - Current
- Conducted workshops and meetings to gather business processes and requirements.
- Identified gaps in business processes, translating them into actionable requirements.
- Redesigned end-to-end processes to enhance efficiency and establish structure.
- Optimized business processes for increased operational efficiency.
- Prepared and maintained business requirement documents (BRD) and functional requirement documents (FRD).
- Facilitated requirement walkthroughs with stakeholders prior to approval.
- Reviewed test and implementation approaches developed during definition and approval stages.
- Participated in architecture board meetings to discuss project alignment and strategies.
Project Manager
Tata Consultancy Services
chennai
11.2022 - 08.2023
- Overall delivery of the project plan including tracking of all milestones and related dependencies.
- Tracked project scope, timeline, and budget to ensure alignment with objectives.
- Engaged with key business and IT stakeholders to align project objectives.
- Managed finance and commercial aspects of the project and third-party relationships.
- Managed resource allocation and adjustments to optimize project delivery.
- Coordinated collaboration among various teams within the program to enhance communication.
- Led project level governance forums.
- Served as escalation point for project stakeholders and IT teams to resolve issues.
- Reported project status at regular intervals during Project Board meetings.
- Conducted appraisals and recommended promotions for team members based on performance.
Business Analyst
Tata Consultancy Services
chennai
02.2011 - 10.2022
- Analyze current business processes, systems, data and workflows.
- Conducted assessments to identify and evaluate process improvement opportunities, enhancing operational efficiency.
- Assess solutions and provide recommendations based on analysis.
- Developed business cases and cost/benefit analyses to support informed decision-making for proposed solutions.
- Documented stakeholder requests and translated them into actionable requirements for technical teams.
- Actively led and supported team members in various meetings, including backlog grooming, sprint planning, sprint demos, and retrospectives.
- Investigated various technology options and identified potential vendors for project implementation.
- Analyzed the business requirements and developed use cases.
- Bridged gap between business and technical solutions.
- Document the user stories in JIRA and make it Ready for use in sprint.
- Worked along with Product owner to create priority list for upcoming sprints.
- Managed the product backlog by creating and prioritizing user stories that define the project's scope.
Education
B.E - Electrical and Electronics engineering
Easwari Engineering college
Chennai05.2003
HSC - Higher Secondary Course
GKSHV
Chennai03.1999
SSLC -
GKSHV
Chennai04.1997
Skills
- Agile
- Waterfall
- V-Model
- JIRA
- HP Application Life Cycle Management (ALM)
- HP Quality Centre (QC)
- Test Link
- Bugzilla
- Microsoft SQL Server
- Oracle SQL Developer
- PL/SQL
- HP QTP
- Microsoft Visual Studio
- Windows OS
- Putty
- WinSCP
- Microsoft Team Server Foundation (TFS)
Certification
- Certification in Software Testing Foundation
- Scaled Agile Certification
Hobbies and Interests
- Cooking
- Baking
Personal Information
Date of Birth: 11/09/81
Languages
- PL/SQL
- Putty
- WinSCP
Accomplishments
On the Spot (Team) Award 28-Aug-2025- From OP Financial bank. For driving the team achieve the goals in absence of stakeholders during Christmas time
Timeline
Project Manager
Tata Consultancy Services
11.2022 - 08.2023
Senior Business Analyst
Tata Consultancy Services
02.2011 - Current
Business Analyst
Tata Consultancy Services
02.2011 - 10.2022
B.E - Electrical and Electronics engineering
Easwari Engineering college
HSC - Higher Secondary Course
GKSHV
SSLC -
GKSHV