Kalpana S Iyer
Chennai
Summary
Proven Executive Assistant with a track record of enhancing efficiency at Express Infrastructure Pvt Ltd through expert administration and detail-oriented approach. Excelled in stakeholder collaboration and process optimization, significantly improving operational workflows. Skilled in office software and teamwork, consistently delivering performance-driven results.
Overview
18
18
years of professional experience
Work History
Executive Assistant to Managing Director
Express Infrastructure Pvt Ltd
Chennai
08.2024 - Current
- As an Executive Assistant, I am responsible for scheduling and coordinating meetings, appointments, and events for the Managing Director, managing both domestic and international travel arrangements, and serving as the point of contact with internal and external stakeholders
- I handle drafting, proofreading, and responding to communications, maintaining office systems, preparing reports and presentations, and organizing confidential information
- I also assist with special projects, arrange travel for senior staff, coordinate events, including high-profile bridge tournaments, and manage player logistics for national and international competitions
Receptionist & Administrative Assistant | Women in Leadership | Deputy Health and Safety Representative
Australian Consulate General
Chennai
10.2014 - 08.2024
- I provided comprehensive administrative and property management services, including resolving customer inquiries and performing office reception duties
- I managed furniture and fitting programs, arranged utilities, and oversaw repairs and maintenance for Australian Diplomats residences and offices
- I processed invoices, prepared property documentation for officers, and managed minor maintenance contracts and auction processes, ensuring compliance with departmental guidelines
- I also coordinated records management, tracked correspondence, contributed to team goals, and served as a backup for Travel Officer and HR functions
Passport Officer and Executive Assistant
Australian Consulate General
Chennai
03.2021 - 07.2021
- I collaborated with senior officials to provide passport services for Australian nationals across multiple states and territories, implementing DFAT guidelines and managing consular records
Executive Assistant to the Australian Consul General
Australian Consulate General
Chennai
06.2020 - 11.2020
- I handled complex scheduling, coordinated travel, drafted diplomatic correspondence, and liaised with government officials and diplomats, ensuring seamless operations and fostering strong diplomatic relationships
Corporate Relation Manager
Vodafone India Limited
Chennai
06.2014 - 10.2014
Customer Relationship Manager
Tikona Infinite Ltd
04.2013 - 12.2013
Executive Assistant to CEO
TechZone
12.2012 - 12.2013
In Flight Head- Cabin Crew
Kingfisher Airlines
Chennai
02.2008 - 12.2012
Counsellor & Front Desk Manager
Computer Station, INC.
Mumbai
01.2007 - 01.2008
Education
Certificate Program in Office Management -
Annamalai University
TN01.2019
B Com -
Techno Global University
Meghalaya01.2013
Higher Secondary Class -
SIWS College
Mumbai01.2006
Senior Secondary Class -
Little Angles High School
Mumbai01.2004
Skills
- Administration
- Numeracy
- Detail-Oriented Approach
- Office Software Proficiency
- Computer applications
- Record management systems
- Technical Support
- Collaboration and Teamwork
- Driven Independent Worker
- Customer Engagement
- Consistent Accuracy Standards
- Advanced Client Support
- Analytical Problem Solving
- Process Optimization
- Stakeholder Collaboration
- Performance-Driven Results
Languages
- English
- Hindi
- Tamil
Hobbies and Interests
- Travel
- Music
- Dance
- Indian History
- Sports
- Politics
Disclaimer
I hereby declare that the details furnished above are true and correct to the best of my knowledge.
Personal Information
- Date of Birth: 10/03/88
- Nationality: Indian
Accolades
- Advance M1 Spoken English, British Council, Chennai, 04/01/18 - 06/01/18
- SAP - Cash Desk Basic Course, 05/01/18
- Regional Passport Training, Bangkok, 11/01/18
- Business Etiquette Workshop, 01/01/19
- Udemy - 12 Secrets to Be a Professional Executive Assistant, Gaby, 07/01/20
- RMIT University Business for Maximum Impact, 08/01/20
Languages
Tamil
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Marathi
Intermediate (B1)
B1
Timeline
Executive Assistant to Managing Director
Express Infrastructure Pvt Ltd
08.2024 - Current
Passport Officer and Executive Assistant
Australian Consulate General
03.2021 - 07.2021
Executive Assistant to the Australian Consul General
Australian Consulate General
06.2020 - 11.2020
Receptionist & Administrative Assistant | Women in Leadership | Deputy Health and Safety Representative
Australian Consulate General
10.2014 - 08.2024
Corporate Relation Manager
Vodafone India Limited
06.2014 - 10.2014
Customer Relationship Manager
Tikona Infinite Ltd
04.2013 - 12.2013
Executive Assistant to CEO
TechZone
12.2012 - 12.2013
In Flight Head- Cabin Crew
Kingfisher Airlines
02.2008 - 12.2012
Counsellor & Front Desk Manager
Computer Station, INC.
01.2007 - 01.2008
Certificate Program in Office Management -
Annamalai University
B Com -
Techno Global University
Higher Secondary Class -
SIWS College
Senior Secondary Class -
Little Angles High School
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