Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Additional Skills
Timeline
Generic

Kalpesh Awasthi

Borivali (East)

Summary

Dynamic IT Senior Manager with extensive experience at Multi Commodity Exchange, specializing in VMware infrastructure management and service delivery. Also, proven expertise in vulnerability management and analytical problem-solving, driving successful IT service transitions and tool deployments. Certified in Azure and ITIL, and I excel in collaborating with stakeholders to achieve optimal business outcomes.

Overview

14
14
years of professional experience

Work History

IT Sr Manager - Production & Enterprise

Multi commodity Exchange
Mumbai
05.2023 - Current
  • VMware infrastructure Management.
  • Responsible for working in collaboration with key project stakeholders, including Product, Service owners, Project managers, and Transition Managers, to suggest, collate, and validate IT Service / Non-Functional Requirements to effectively deliver business outcomes.
  • Maintain all aspects of the service transition process and its governance.
  • Ensure service contracts with vendors are in place, with the proper SLA.
  • Driving and tracking of tool deployment upon MCX requirements.
  • Driving and tracking of tool deployment upon MCX requirements.
  • Managing and supervising end-to-end IT service delivery for end-user computing.

Tech Lead - IT Operation -U4 Band

Tech Mahindra Pvt Ltd
Mumbai
11.2021 - 04.2023
  • RHEV Infrastructure Support.
  • Server Administrator and Server Maintenance.
  • Taking KT and learning things for new requirements from the client.
  • Making SOP and process documents for the support team.
  • Installation of Websense on the server, as per Accenture standards.
  • Scheduling and approving the required patches on WSUS.
  • Vulnerability assessment of server infrastructure, tracking, and closure of vulnerabilities with remediation.
  • ESXi update involves ESXi 5.0 U3 to ESXi 5.5 U2 to ESXi 6.0, ESXi 6.7.
  • Patch management (Microsoft patch installation on all Windows servers) using WSUS and SCCM.

Senior Analyst - IT Operations

Accenture Services Pvt Ltd
Mumbai
08.2019 - 09.2021
  • Migration/Upgradation of ESXi host version to the latest 6.7 Oct 2020 patch.
  • Every month, patching the server after releasing the patch from Microsoft.
  • Upgradation of VMware vCenter Appliance.
  • Doing EMC Networker backup solution tool and PRTG Monitoring Tool Administrator also giving solution AMI_NetApp_EMC VMAXstorage.

IT Operations Manager

Angel Broking Pvt Ltd
Mumbai
08.2018 - 07.2019
  • Worked on Dell hardware platforms, including PowerEdge R710, R310, R900, and 2950 servers.
  • Managed and installed Windows 2003, 2008, and 2012 servers, along with Active Directory.
  • Also have managed DHCP, File, Print, Image servers.

IT Operations Analyst

Accenture Services Pvt Ltd
Mumbai
03.2011 - 08.2018
  • Managed the Websense server, created new policies, and configured policies as per requirements.
  • Involved in monitoring and managing devices as per the ITIL process.
  • Worked on SRM and incidents, and have resolved them within the agreed SLA, using the BMC Remedy tool.
  • Created and managed VMs and ESXi servers.
  • Involved in server migrations from 2003 to 2008, as per guidelines provided by Accenture.

Education

BSc - Computer Science

Mumbai University
01.2010

Skills

  • Aviatrix Certified Engineer
  • Remote Work and Virtual Collaboration (RWVCPC)
  • Cloud Platform – AWS
  • Cloud Platform – Azure
  • Azure AZ-900 Certified
  • ITIL V3 certified
  • MCSA 2012 certified
  • CCNA Certified
  • Hands on Experience on Win2008 R2
  • Hands on Experience on Win 2012
  • Hands on Experience on Win 2016 Servers
  • ESXI and V-center hands-on experience
  • Horizon View Administrator VDI environment
  • Hands-on experience on DELL Servers, HP Servers , Fujitsu Servers
  • IDRAC configuration, ILO configuration, RMC configuration
  • Vulnerability management
  • RHEV
  • Nutanix Management
  • Analytical abilities
  • Problem-solving abilities

Extracurricular Activities

Represented college in Rifle Shooting, 2-time bronze medalist at university level Head of Web-Designing event for college technical festival

Additional Skills

  • Vulnerability Assessment of Server infrastructure
  • Preparing and managing checklists for servers and data centers
  • Monitoring and managing devices as per ITIL process
  • Creating and managing VMs and ESXi server
  • Incident, Problem & Change Management
  • Trend Analysis of server performance
  • Server migrations as per guidelines
  • Worked on SRM and incidents resolution
  • Patch management using WSUS and SSCM
  • Backup administration using various tools

Timeline

IT Sr Manager - Production & Enterprise

Multi commodity Exchange
05.2023 - Current

Tech Lead - IT Operation -U4 Band

Tech Mahindra Pvt Ltd
11.2021 - 04.2023

Senior Analyst - IT Operations

Accenture Services Pvt Ltd
08.2019 - 09.2021

IT Operations Manager

Angel Broking Pvt Ltd
08.2018 - 07.2019

IT Operations Analyst

Accenture Services Pvt Ltd
03.2011 - 08.2018

BSc - Computer Science

Mumbai University

Similar Profiles

CREATE PROFILE
Kalpesh Awasthi