Swagatam Ghosh
Lead - Enterprise Solution Architect
Kolkata
Summary
Dynamic Enterprise Solution Architect and forward-thinking technology leader with over 21 years of extensive experience in Enterprise Solution Architecture, Network and Cloud Solutions, and IT/Telecom Project and Program Management. Proven expertise in Hybrid and Multi-Cloud Platforms (AWS, Azure, GCP, Aviatrix), Generative AI adoption, and Agile/Scrum delivery, complemented by a strong track record in leading large-scale transformation initiatives. Proficient in crafting and executing Strategic Technology Roadmaps, establishing Enterprise Architecture Governance, and fostering Vendor Partnerships to deliver high-value, scalable, secure, and cost-optimized solutions aligned with global business objectives. Acknowledged for the ability to seamlessly integrate Enterprise, Cloud, and Network architectures to drive business growth, operational excellence, and technological innovation.
Overview
21
21
years of professional experience
21
21
Certification
3
3
Languages
Work History
Lead Enterprise Solution Architect | Global Infrastructure & Cloud Strategy
Accenture Solutions Pvt. Ltd.
12.2011 - Current
- Architected and governed Enterprise Solution Architectures across On-Premises and Hybrid/Multi-Cloud (AWS, Azure, GCP) Infrastructure, enabling 40% faster deployment of secure, scalable platforms aligned with TOGAF principles.
- Directed target-state architectures for On-Premises and Hybrid/Multi-Cloud Infrastructure, aligning with enterprise strategy, security, and performance goals; boosted interoperability 35%, cut deviations 25%, and accelerated program delivery 20%.
- Developed Technology Roadmaps, Reference Architectures, and Migration Strategies for Data Centers & Hybrid/Multi-Cloud adoption with DR/HA, cutting legacy dependencies by 30% and accelerating resilient hybrid transitions with business continuity.
- Partnered with Sales, Pursuit, and Bid Teams in pre-sales solutioning, RFP/RFI responses, client workshops and executive presentations, influencing >$200M in new business pipeline and ensuring client confidence over architecture-led value propositions.
- Supported pre-sales and client engagement cycles by conducting technical due diligence, solution demos, cost/benefit analysis, and transformation roadmaps, enabling 20% higher win-rate in strategic pursuits.
- Spearheaded Infrastructure Tech Refresh & Standardization, designing reference solutions across Routers, Switches, Wireless APs, Security & Virtualization Platforms (Cisco, Juniper, Aruba, Fortinet, Palo Alto, VMware), boosting reliability 35% and cutting lifecycle risks 40%.
- Led Infrastructure & Network Modernization using ACI, SDN, SD-WAN, SASE, DC virtualization, and NFV, enhancing application performance by 30%, cutting operational costs by 20%, and boosting agile, scalable, secure software-defined connectivity and cloud-ready data centers.
- Optimized Cloud Architectures (Cloud-native,IaaS/PaaS/SaaS,VPC,Containers,API orchestration, IAM,Serverless,DevOps, CI/CD) applying Well-Architected Framework, automation, observability and cost-optimization; cut deployment cycles by 20%,improved agility by 30% and lowered costs by 25%.
- Directed end-to-end project delivery of 50+ complex program by integrating Enterprise & Solution Architecture execution with SDLC governance, achieving 95% on-time delivery under Waterfall, Agile, Scrum & SAFe frameworks; leveraged Jira, Confluence, Azure DevOps, ServiceNow, MS Project to streamline execution and cut defects 30%.
- Led Solution Design Reviews, retrospectives, post-mortems, and Root Cause Analysis (RCA), implementing corrective actions via Jira dashboards, ADO boards, and Confluence retrospectives, reducing recurring incidents by 20% YoY.
- Designed and implemented Enterprise-grade Solutions, including HLDs, LLDs, Business Cases, TCO/ROI models, BoMs and SDLC-aligned design documentations, achieving >$25M+ optimized spend and 25% faster executive approvals.
- Evaluated vendor solutions & Telco offerings, managing CAPEX/OPEX budgets, performing PoCs and Trade-off analysis to recommend cost-effective, scalable architectures with 15–20% cost savings.
- Collaborated with Cloud & Network Services Teams and other Key Business Stakeholders including Global C-Level Executives(CIOs,CFOS & CXOs), ensuring architecture decisions met 100% compliance with data privacy(CCPA,GDPR), security performance benchmarks.
- Championed Generative AI adoption by embedding AI-driven practices into Enterprise and Solution Architecture, reducing solution design cycles by 25% and accelerating innovation.
- Drove data-driven decision-making via KPIs and OKRs for IT Infrastructure, Cloud performance, adoption, and reliability; achieved 98% uptime, raised adoption by 30%, and reduced operational bottlenecks by 15% YoY.
- Mentored/upskilled Engineers, Solution Architects and Cross-Functional Global teams through multiple knowledge-sharing on TOGAF, Cloud-Native Patterns, Solution Designs; improved efficiency by 25%, cut rework by 20% and strengthened succession planning.
Senior Network Solution Architect (Presales - AT&T Client)
Tech Mahindra Ltd.
02.2010 - 10.2011
- Led pre-sales and technical solution engagements capturing business drivers, requirements, and client pain points across global accounts; influenced solution strategies that drove 20% faster deal closures and 15% higher win rates.
- Prepared and presented proposals, RFP/RFI responses, SoWs, BoMs, TSDs, CSTs, TRNs, and client-facing presentations, contributing to $50M+ in new business acquisition and strengthening competitive positioning.
- Facilitated solution workshops, PoCs, and technical demonstrations, validating feasibility and demonstrating up to 25% TCO reduction and 35% ROI improvements for clients.
- Designed architecture blueprints of Enterprise Network Solutions consist of LAN/WAN, MPLS, VPN, QoS along with migration, integration strategies with optimization roadmaps; improved scalability, security, and performance by 35%, reducing security risks by 25%.
- Developed high-level & low-level designs (HLDs/LLDs) 100% aligned with architecture blueprints, optimization roadmaps, enabling 30% faster deployment cycles and 20% reduction in rework while managing project deliverables using Waterfall methodology.
- Configured, optimized and supported core Networking technologies with Cisco/Juniper Routers & Switches, Firewalls (Check Point, Juniper), Load Balancers (F5) & Wireless Solutions(Aruba), achieved 99.9% network availability and 20% lower operational costs.
- Developed business cases with TCO/ROI analyses and cost-optimization strategies enabling 20% lower infrastructure costs and faster client decision-making.
- Acted as a trusted advisor, coordinating with global teams to resolve network bottlenecks, ensure seamless solution delivery, maintain SLA compliance, and enhance customer satisfaction score by 20% and reduced escalations by 30%.
Senior Network Engineer
Digicable Network India Pvt. Ltd.
11.2008 - 02.2010
- Led Broadband & Network Operations for Pacenet in Kolkata & West Bengal, managing ISP infrastructure for 5K+ customers, directing NOC teams, and ensuring 99.9% uptime, SLA compliance, and 15% YoY customer growth.
- Designed and optimized LAN/WAN/VPN networks with AAA server management, bandwidth optimization, QoS, and Cisco/Juniper device administration, delivering 30% efficiency gains and 25% lower latency.
- Implemented advanced routing/switching protocols (RIP, OSPF, BGP, VLANs, STP/RSTP/MSTP, HSRP/VRRP/GLBP), enhancing network scalability, resilience, and performance by 40%.
- Strengthened Network continuity and Security through redundancy, backup strategies, and performance optimization, reducing downtime by 35% and outages by 25%.
Executive (Technical)
Wire & Wireless (India) Ltd.
02.2008 - 10.2008
- Managed CATV & Optical Fiber operations, including Network Planning, STM links, HITS/Triple Play, Set Top Box services, and channel coordination across West Bengal & Greater Noida.
- Directed governance, budgeting, and reporting for leading Telecom operators, achieving 99% uptime and 20% cost savings through operational efficiency.
Zonal In-Charge / Field Engineer
Tata Communications (VSNL)
09.2004 - 02.2008
- Headed Broadband & Network Operations for 2K+ customers, delivering seamless IT infrastructure, 99.9% uptime and advanced network solutions with Cisco, Ericsson, D-Link, ZTE, and FTTX.
- Enhanced network performance by 25%, cut downtime by 30% and increased customer satisfaction by 20% through optimized operations and end-to-end technical management.
Education
Bachelor of Engineering - Electronics & Communication
04.2000
Skills
Enterprise Architecture Frameworks (TOGAF 10, Zachman – concepts) IT/Technology Strategy & Target-State Roadmaps Solution Architecture (Application, Data, Infrastructure & Security Domains) Architecture Governance, Assurance & Design Authority EA Governance, Architecture Repository, Business Capability Mapping Migration & Transition Planning Automation of Architecture Processes & EA Tools Cloud Adoption & Hybrid/Multi-Cloud Strategy (AWS, Azure, GCP, Aviatrix) Network Protocols & Technologies (BGP, OSPF, EIGRP, HSRP, VRRP, Firewall, ISE, MPLS, VPN, MP-BGP EVPN, VXLAN) Vendor Ecosystems (Cisco, Juniper, Aruba, Fortinet, Palo Alto, VMware) Infrastructure & Network Modernization (ACI, SDN, SD-WAN, SASE, Data Center, NFV) Cloud Architecture (Cloud-Native, Serverless, Multi-Cloud/Hybrid, VPC/VNet Peering, Security, IAM, Zero Trust, Compliance) Well-Architected Framework, Containers, Orchestration, DevOps, CI/CD) Pre-Sales & Technical Solutioning Project/Program Management Methodologies & Tools(Waterfall, Agile, Scrum, SAFe, Jira, Confluence, Azure DevOps, ServiceNow, MS Project) Stakeholder Engagement & Executive Advisory Generative AI, Agentic & Responsible AI Integration Risk, Security, Regulatory Compliance & Data Privacy (GDPR, CCPA) Global Team Leadership, Mentoring & Capability Development Knowledge Sharing, Training & Succession
Certification
AWS Certified Solutions Architect – Associate & Professional | AWS Certified Cloud Practitioner | Microsoft Certified Azure Solutions Architect Expert & Azure Fundamentals | Aviatrix ACE | Cisco CCNP Enterprise, CCDP, CCIE Enterprise - Core, Design & Advanced Infrastructure Implementation, CCDA CCNA(R&S and DC) | Juniper JNCIS-ENT, JNCIA-Junos, JNCIA-EX, JNCIA-ER | Aruba ACMP 6.3 | PMP | ITIL V3 Foundation | Planned/Pursuing: AWS Security Specialty, GCP Gen AI, TOGAF 10 - Combined, PSM I, PMI-ACP, SAFe
Additional Information
Top 5 Strengths (gallupstrengthscenter.com):
Positivity | Achiever | Maximizer | Communication | Responsibility
Timeline
Lead Enterprise Solution Architect | Global Infrastructure & Cloud Strategy - Accenture Solutions Pvt. Ltd.
12.2011 - Current
Senior Network Solution Architect (Presales - AT&T Client) - Tech Mahindra Ltd.
02.2010 - 10.2011
Senior Network Engineer - Digicable Network India Pvt. Ltd.
11.2008 - 02.2010
Executive (Technical) - Wire & Wireless (India) Ltd.
02.2008 - 10.2008
Zonal In-Charge / Field Engineer - Tata Communications (VSNL)
09.2004 - 02.2008
Burdwan University - Bachelor of Engineering, Electronics & Communication
Similar Profiles
Rishit BajpaiRishit Bajpai
Service delivery Ops specialist at Accenture Solutions Pvt. Ltd.Service delivery Ops specialist at Accenture Solutions Pvt. Ltd.
Pranshu SoniPranshu Soni
Application Development Analyst at Accenture Solutions Pvt. Ltd.Application Development Analyst at Accenture Solutions Pvt. Ltd.
Sneha NamaSneha Nama
Advanced App Engineering Analyst at Accenture Solutions Pvt. Ltd.Advanced App Engineering Analyst at Accenture Solutions Pvt. Ltd.
AINSTEN NADARAINSTEN NADAR
Service Delivery Ops Associate Manager, RTR (GBS - Revenue) at Accenture Solutions Pvt. Ltd.Service Delivery Ops Associate Manager, RTR (GBS - Revenue) at Accenture Solutions Pvt. Ltd.
Ratnadeep RoyRatnadeep Roy
Freelancer at Self-employed ServicesFreelancer at Self-employed Services