Summary
Overview
Work History
Education
Skills
Tools & Domain Expertise
Timeline
Generic

KALPNA CHAK

Senior Software QA
Noida

Summary

Senior QA / Automation Test Engineer with 5+ years of experience in Manual Testing (Web & Mobile) and 2+ years of hands-on Automation Testing using Selenium with Java. Extensive experience in Banking and Financial domains including LOS and NBFC applications. Proven ability to design scalable automation frameworks, execute end-to-end testing, and reduce production defects by up to 40%. Strong expertise in Agile/Scrum environments, API testing, and CI/CD integration to support high-quality, faster releases.

Overview

6
6
years of professional experience

Work History

Senior QA / Automation Test Engineer

Servosys Solutions
08.2021 - Current
  • Automated critical banking workflows using Selenium WebDriver with Java and TestNG, improving regression execution speed by 35%.
  • Designed and maintained a Hybrid Automation Framework with POM, increasing reusability and scalability across projects.
  • Executed automation suites for 10+ major banking releases, reducing manual effort by 40%.
  • Performed API testing for over 50 banking services using Postman, ensuring data accuracy and response validation.
  • Conducted end-to-end testing of LOS modules, supporting over 1,000 active users.
  • Logged and managed over 500 defects in JIRA, with a 95% on-time closure rate.
  • Integrated automation suites with Jenkins for CI execution, improving release confidence.
  • Actively participated in over 20 Agile sprint cycles, including planning, review, and retrospectives.
  • Mentored junior QA engineers on Selenium, framework design, and the banking domain.

QA Engineer

OneDios Services
06.2020 - 07.2021
  • Performed manual testing for web and mobile applications, covering functional, regression, smoke, and sanity testing.
  • Created over 500 test cases and automated regression scenarios.
  • Identified 30% of integration defects during early testing via API validation.
  • Reduced rework by 20% through effective defect tracking in JIRA.
  • Collaborated with developers and product owners for requirement clarification.

Software Tester

SDS Software
07.2019 - 02.2020
  • Performed manual testing for web and mobile applications, covering functional, regression, smoke, and sanity testing
  • Involved in client requirement-gathering sessions, and supported the preparation and review of FRD documentation.
  • Created and executed test cases to validate business workflows and application functionality.


Education

B.Tech - Electronics & Communication Engineering

Dr. A.P.J. Abdul Kalam Technical University (AKTU)
Mathura
06-2017

Skills

Tools & Domain Expertise

Tools: Postman, Eclips, Jira, Selenium, Git

Domain: Banking QA, Loan Origination System(LOS), NBFC, E-Commerce

Timeline

Senior QA / Automation Test Engineer

Servosys Solutions
08.2021 - Current

QA Engineer

OneDios Services
06.2020 - 07.2021

Software Tester

SDS Software
07.2019 - 02.2020

B.Tech - Electronics & Communication Engineering

Dr. A.P.J. Abdul Kalam Technical University (AKTU)
KALPNA CHAKSenior Software QA