KALPNA CHAK

Senior Software QA

Noida

Summary

Senior QA / Automation Test Engineer with 5+ years of experience in Manual Testing (Web & Mobile) and 2+ years of hands-on Automation Testing using Selenium with Java. Extensive experience in Banking and Financial domains including LOS and NBFC applications. Proven ability to design scalable automation frameworks, execute end-to-end testing, and reduce production defects by up to 40%. Strong expertise in Agile/Scrum environments, API testing, and CI/CD integration to support high-quality, faster releases.

Overview

years of professional experience

Work History

Senior QA / Automation Test Engineer

Servosys Solutions

08.2021 - Current

Automated critical banking workflows using Selenium WebDriver with Java and TestNG, improving regression execution speed by 35%.
Designed and maintained a Hybrid Automation Framework with POM, increasing reusability and scalability across projects.
Executed automation suites for 10+ major banking releases, reducing manual effort by 40%.
Performed API testing for over 50 banking services using Postman, ensuring data accuracy and response validation.
Conducted end-to-end testing of LOS modules, supporting over 1,000 active users.
Logged and managed over 500 defects in JIRA, with a 95% on-time closure rate.
Integrated automation suites with Jenkins for CI execution, improving release confidence.
Actively participated in over 20 Agile sprint cycles, including planning, review, and retrospectives.
Mentored junior QA engineers on Selenium, framework design, and the banking domain.

QA Engineer

OneDios Services

06.2020 - 07.2021

Performed manual testing for web and mobile applications, covering functional, regression, smoke, and sanity testing.
Created over 500 test cases and automated regression scenarios.
Identified 30% of integration defects during early testing via API validation.
Reduced rework by 20% through effective defect tracking in JIRA.
Collaborated with developers and product owners for requirement clarification.

Software Tester

SDS Software

07.2019 - 02.2020

Performed manual testing for web and mobile applications, covering functional, regression, smoke, and sanity testing
Involved in client requirement-gathering sessions, and supported the preparation and review of FRD documentation.
Created and executed test cases to validate business workflows and application functionality.

Education

B.Tech - Electronics & Communication Engineering

Dr. A.P.J. Abdul Kalam Technical University (AKTU)

Mathura

06-2017

Skills

Automation Testing: Selenium WebDriver, TestNG, Maven, Cucumber (BDD – basic)

Programming: Java, SQL

API Testing: Postman, Rest Assured (basic)

Frameworks: Hybrid Framework, Data-Driven Framework, Page Object Model (POM)

Tools & Domain Expertise

Tools: Postman, Eclips, Jira, Selenium, Git

Domain: Banking QA, Loan Origination System(LOS), NBFC, E-Commerce

Timeline