KALYAN RAO MAMINDLAPELLI

• Trained and mentored new employees on collection methods, documentation requirements and performance strategies.
• Successfully implemented new technologies and process automations to encourage continuous improvement.
• Researched and resolved accounts payable discrepancies.
• Established procedures for collection of past due amounts.
• Contacted customers to collect outstanding payments via one-time or negotiated installment methods.
• Visited premises of customers to directly collect payments.
• Conducted investigations of customer accounts and payment histories.
• Contacted customers to discuss late payments and options for remitting amounts due.
• Completed training in credit management and civil court practices to maintain up-to-date legal knowledge involving collection practices.
• Accessed credit records to evaluate customer credit histories.
• Researched accounts and completed due diligence to resolve collection problems.
• Facilitated successful internal and external audits through sound and thorough documentation.
• Followed prescribed scripts and maintained friendly but firm attitude with full knowledge of contractual requirements and legal remedies.
• Set up and updated customer accounts and CRM with interactions, payments and personal information.
• Worked with legal resources and recovery teams to manage default issues.
• Contacted clients with past-due payments and actively monitored all payments due from clients.
• Reconciled vendor statements and handled payment complaints or discrepancies.

· Handling AP and Telangana for car loan collections

· Implementation of legal tools and collection strategies in the given territory

· Handling approximately 100cr portfolio

· Handling a team of 3 BCMs, 1 LCM,and 5 CMs

· Well versed in using the legal tools in collection ( Sec17, Arbitration, sec 138, EP filing )

· Implemented repo process at the agency level and successfully increased the repossessions

· Instrumental in implementing seamless process in disposal of the vehicles.

· Handling AP and Telangana for car loan collections

· Implementation of legal tools and collection strategies in the given territory

· Handling approximately 100cr portfolio

· Handling a team of 3 BCMs, 1 LCM,and 5 CMs

· Well versed in using the legal tools in collection ( Sec17, Arbitration, sec 138, EP filing )

· Implemented repo process at the agency level and successfully increased the repossessions

· Instrumental in implementing seamless process in disposal of the vehicles.

· Handled Operation of the Reliance Petrol Retails Outlet.

· Promotion of the Reliance Petro Products to respective geographic areas and achieving the monthly sales target of 10 Cr.

· Relationship management with the Travel Agencies, Transport Companies.

· Carrying out detailed Analysis and Decision making all issues pertaining to Retail Outlet.

· Proficient in leading teams for running successful process operations & experience of developing procedures, service standards for business excellence.

· Auditing the DODO and COCO s in the area.

· Handling the Dealer Network of the Company for entire Andhra Pradesh region.

· Generating the sales leads and conducting the sales promotion through dealer network.

· Achieving the sales targets of the region.

· Training to the Dealer network staff for generating the sales.

· Attended the exhibitions and demos to promote the products of the company.

· Handling the Dealer Network of the Company for entire Andhra Pradesh region.

· Generating the sales leads and conducting the sales promotion through dealer network.

· Achieving the sales targets of the region.

· Training to the Dealer network staff for generating the sales.

· Exclusively handing the project sales for the AP region.

· Attended the exhibitions and demos to promote the products of the company.