Kamal Garg
Delhi
Summary
Results-driven Mechanical Engineer with over 16 years of experience in commercial vehicle, fleet management, and logistics operations. Leads the Transportation Operations Centre to optimise procurement and vendor management, enhancing operational performance. Drives digital transformation initiatives, ensuring profitability across the Pan-India logistics network.
Overview
14
14
years of professional experience
Work History
Senior Manager- Transport Operation Centre
Kuehne Nagel Pvt Ltd
Gurgaon
03.2024 - Current
- Lead the Transportation Operations Centre (TOC) and Control Tower Operations for Pan-India logistics.
- Head Pan-India transportation operations, ensuring timely issue resolution and effective escalation management.
- Manage the P&L of Top 7 FD customer accounts, ensuring profitability and service excellence.
- Drive commercial negotiations with customers and fleet owners to optimize costs and service levels.
- Monitor key operational KPIs, drive continuous process improvements, and ensure SLA compliance across the transportation network.
- Spearhead digitalization initiatives and automation projects to improve operational efficiency and visibility.
- Managed procurement for linehaul and last-mile vendor networks, ensuring operational continuity and effective logistics delivery.
- Oversee contract management, RFQ preparation, evaluation, and finalization.
- Conducted vendor audits and processed vendor payments, fostering strong, long-term vendor relationships to support operational reliability.
- Handle customer queries, lead Monthly Business Reviews (MBRs), and maintain strong customer relationships.
- Utilised TMS system and API integration to streamline operational workflows and enhance visibility across transportation processes.
Assistant Manager- Operations & CS&CT
Jusda India Supply Chain Management Pvt Ltd.
Gurgaon
05.2022 - 02.2024
- Oversaw 24/7 control tower operations for shipment tracking.
- 7 heading up the control tower team for shipment tracking & ensure the safety of shipment.
- Optimised costs to enhance overall P&L.
- Planning of Vehicle Allocation as per the Indent.100% Indent fulfilment.
- Established new vendor partnerships, broadening service capabilities and facilitating system onboarding.
- FTL Vendor Management for Intercity & Intracity Vehicles across Pan India Network.
- Customer onboarding in system.
- Customer & Vendor accounts reconciliation & ensuring timely payments to Vendors & customers.
- Ensuring on time billing of customers & MIS duly shared with customers.
- SAP Implementation & SRM Implementation for better system functioning.
- Identified pilferages and deductions, defended cases with customers, and reported findings to management.
- RFQ floating for new businesses’ generation across the vendor network.
- Handled customer correspondence to maintain clear communication and service. & Customer service.
Deputy Manager- Fleet Operations
AVG Logistics Ltd.
Delhi
07.2020 - 05.2022
- Monitored P&L for entire fleet, ensuring financial targets met.
- Allocated fleet on time and ensured timely delivery across the network.
- Fleet Management for Intercity Vehicles across Pan India Network.
- Tracking of Vehicles, Route Planning of the assigned fleet.
- Planning of Vehicle Allocation as per the Indent.
- Coordinated timely payments and fuel allocation to drivers, supporting operational efficiency.
- Facilitated timely transshipment of consignments, enhancing revenue generation.
- Improvise Systems for efficient working.
- Reconciliation of expenses with accounts team.
- Collected and analysed market rates for new project evaluations.
- Supplied vehicles to market and coordinated with retail brokers and vendors.
- Arranging Backloads with the help of Vendor Network.
Regional Manager Fleet Operations North
DHL Smart Trucking (E Commerce India LLP)
Gurgaon
11.2017 - 07.2020
- Fleet Management for Intercity Vehicles across Pan India Network.
- Allocated fleet on time and ensured timely delivery across the network.
- Planned vehicle allocation based on indent requirements to optimise fleet usage.
- Tracking of Vehicles, Route Planning of the assigned fleet.
- Managed driver recruitment, payroll, productivity, training, and roistering to enhance operational efficiency.
- Designated drivers to meet operational demands.
- Preparing MIS for Fuel, Vehicle Availability, and Driver Utilization.
- Arranging Backloads with the help of Vendor Network.
- Provide Vehicles in Market & with Retail brokers & vendors.
- Sourced competitive pricing for new projects to ensure cost-effective fleet operations.
- FTL Vendor Management, Rate Negotiations & On time Payment Management.
Team Lead -Fleet Operations FMCG
Kapoor Diesel Garage Private Limited
Gurgaon
09.2015 - 11.2017
- Managed FTL costing, rate bidding, negotiations, quotations, and commercials for new routes, driving profitability and competitive positioning.
- MIS Reporting & Profitability of FTL Business Vertical.
- Vehicle Placement Planning, Managing Diesel and En Route Expenses.
- Driver Recruitment & Coordination.
- Led GPS tracking and installation team, ensuring seamless integration and operational efficiency.
- Promoted vehicle hiring and placement services, enhancing client engagement and satisfaction.
- Managed customer correspondence to address inquiries.
- Key Role and Responsibilities:
Executive -Operations
Anand Roadlines
New Delhi
07.2012 - 09.2015
- Conducted FTL costing, rate bidding, and negotiations for quotations and commercials on new routes to optimise pricing.
- Procured market vehicles at competitive rates while coordinating with market vendors and transporters to ensure smooth operations.
- LR Tracking, Vehicle Placement, Calculating Diesel Hike, RFQ, Quotations and FTL Rate Bidding and Negotiations.
- Fleet Tracking and Placement.
- Development of Market Vendor Network.
- Managed packaging processes to ensure product integrity and readiness for distribution., Branch Operations.
- Managed customer correspondence to address inquiries and provide timely support, enhancing customer satisfaction..
Education
Diploma - Mechanical Engineering
Pusa Polytechnic
New Delhi01-2008
Class X -
Ramjas School
New Delhi01-2003
Skills
- Transport Management System
- OTM
- Logistics software
- SAP
- Route planning
- Cost optimisation
- Vendor management
- Contract negotiation
- Process improvement
- KPI monitoring
- Microsoft Excel
- Customer relationship management
- Customer relationship management
Languages
English
Proficient
C2
Timeline
Senior Manager- Transport Operation Centre
Kuehne Nagel Pvt Ltd
03.2024 - Current
Assistant Manager- Operations & CS&CT
Jusda India Supply Chain Management Pvt Ltd.
05.2022 - 02.2024
Deputy Manager- Fleet Operations
AVG Logistics Ltd.
07.2020 - 05.2022
Regional Manager Fleet Operations North
DHL Smart Trucking (E Commerce India LLP)
11.2017 - 07.2020
Team Lead -Fleet Operations FMCG
Kapoor Diesel Garage Private Limited
09.2015 - 11.2017
Executive -Operations
Anand Roadlines
07.2012 - 09.2015
Diploma - Mechanical Engineering
Pusa Polytechnic
Class X -
Ramjas School