KAMAL K
KOTTAYAM
Summary
Mobile store owner with a strong background in electronics engineering, and proven skills in inventory management, customer relations, and financial oversight. Adept at leading teams to enhance operational efficiency and customer satisfaction. Skilled in problem-solving and technological adaptability to drive business growth. Committed to delivering high-quality service and maintaining a productive work environment.
Overview
15
15
years of professional experience
Work History
MOBILE STORE OWNER
ANDROID HUB
KOTTAYAM
05.2019 - Current
- Trained and mentored employees on customer service standards and product knowledge.
- Maintained financial records, including sales tracking and expense management.
- Welcomed customers and offered assistance with browsing and purchasing needs.
- Resolved customer complaints in a timely manner while maintaining a positive attitude.
- Performed daily operations such as opening and closing the store, cashiering, stocking merchandise.
Senior Technician, R&D Technician, Production Manager
KELL ( Kalloor Electronics & Lighting Pvt Ltd.)
Kottayam
05.2014 - 10.2018
- Accurately read, understood, and carried out written instructions.
- Supported technicians and junior members to ensure a smooth workflow.
- Supported technical leads in designing new electronic circuits and new products, such as LED bulbs, LED tubes, LED lighting products, and their drives.
- studied various software's like dialux, protel to improve work
- Established position requirements, schedules, and production team processes.
- Recommended and executed quality improvements for production and product quality.
- Managed documentation and training on, production procedures and work instructions.
- Addressed all personnel issues promptly and professionally.
Maintenance Technician, Production Engineer
Sunlit Electro Controls Pvt Ltd.
Kochi
05.2012 - 05.2014
- Used power and hand tools to complete repairs in a safe, accurate manner.
- Managed available parts, tools, and materials inventory to maintain the ability to respond promptly to issues.
- Completed documentation for record-keeping and customer use.
- Improved work standards by applying various ideas as a production engineer.
Technician
sun fiber optics, nest group of companies, CSEZ, Kakkanad
Cochin
05.2011 - 11.2011
- Collaborated with assembling team to ensure smooth work flow and efficient organization operations.
- Consistently assumed additional responsibilities and worked extended hours to meet project deadlines.
Education
Diploma - Electronics Engineering
Govt Polytechnic Pala
Pala, KL2011
Board Of Higher Secondary Education - Computer Science
S.N.D.P. HSS
Venkurinji, KL2008
Board Of Public Examination -
S.N.D.P. HSS
Venkurinji, KL2006
Skills
- Engineering knowledge
- Dependability
- Attention to detail
- Customer relationship management
- Financial management
- Product expertise
- Employee training
- Inventory control
- Effective communication
- Technological adaptability
- Operations management
- Store operations
Languages
English
Intermediate (B1)
B1
Hindi
Elementary (A2)
A2
Malayalam
Native
Native
Timeline
MOBILE STORE OWNER
ANDROID HUB
05.2019 - Current
Senior Technician, R&D Technician, Production Manager
KELL ( Kalloor Electronics & Lighting Pvt Ltd.)
05.2014 - 10.2018
Maintenance Technician, Production Engineer
Sunlit Electro Controls Pvt Ltd.
05.2012 - 05.2014
Technician
sun fiber optics, nest group of companies, CSEZ, Kakkanad
05.2011 - 11.2011
Diploma - Electronics Engineering
Govt Polytechnic Pala
Board Of Higher Secondary Education - Computer Science
S.N.D.P. HSS
Board Of Public Examination -
S.N.D.P. HSS