Kamal Kumar
Zirakpur
Summary
Dynamic Relationship Manager with extensive experience at ICICI Prudential Life Insurance, adept at enhancing customer loyalty through tailored insurance solutions. Proven expertise in client relationship management and business development, leveraging strong negotiation skills to drive engagement and retention. Committed to delivering exceptional service and innovative strategies for growth.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Relationship Manager
ICICI PRUDENTIAL LIFE INSURANCE CO.LTD.CHANDIGARH.
Chandigarh
06.2024 - Current
- Managed client relationships to enhance customer satisfaction and loyalty.
- Provided product information and guidance for insurance solutions to clients.
- Conducted regular follow-ups with clients to ensure ongoing engagement and support.
- Assisted in the development of customized insurance plans based on client needs.
- Identified customer needs, developed customized solutions, and provided knowledgeable advice.
- Developed strategies to attract new customers while retaining existing ones.
Senior officer
Yes Bank
Mohali
01.2024 - 06.2024
- Managed customer relationships and resolved inquiries effectively.
- Focus on Current Accounts & Saving Accounts.
- Focus on all over Retail Banking.
- Manage the CASA deposit.
Teacher
Holy Wisdom Convent School Lahli,Ratia.
Ratia
11.2020 - 07.2022
- Developed engaging lesson plans for diverse student learning needs.
- Fostered a positive classroom environment to encourage student participation.
- Implemented effective teaching strategies to enhance student understanding.
- Collaborated with colleagues to organize school events and activities.
- Maintained a safe and orderly learning environment for all students.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
Education
MBA -
Chandigarh Group of Colleges , Landran Mohali.
Chandigarh 09.2022 - 12.2024
Bachelor of Arts -
CDLU UNIVERSITY
Sirsa 04.2016 - 04.2019
Skills
- Client relationship management
- Insurance product knowledge
- Customer engagement strategies
- Customized insurance solutions
- Time management
- Negotiation skills
- Customer relationship management
- Public speaking
- Product knowledge
- Sales expertise
- Product expertise
- Business development
Languages
Hindi
First Language
English
Proficient (C2)
C2
Punjabi
Proficient (C2)
C2
Certification
- Certified in Appreciation has helped in organizing the inter-Departmental Aptitude Quiz Competition “The Quiz Lords-2023”. At CGC Landran ,Mohali
- Certified and winning the 3rd Position in“sell the Sold” in Xpedition 2022 organized by the Department of Student Welfare.
- Certified in “Make a Statement” held on 2023 organized by the Department of Training.
Timeline
Relationship Manager
ICICI PRUDENTIAL LIFE INSURANCE CO.LTD.CHANDIGARH.
06.2024 - Current
Senior officer
Yes Bank
01.2024 - 06.2024
MBA -
Chandigarh Group of Colleges , Landran Mohali.
09.2022 - 12.2024
Teacher
Holy Wisdom Convent School Lahli,Ratia.
11.2020 - 07.2022
Bachelor of Arts -
CDLU UNIVERSITY
04.2016 - 04.2019