Kamal Phulera
Central Delhi
Summary
Accomplished leader backed by 24 years of experience and a proven track record at the Indian Armed Forces, excelling in operations management and team leadership. Expert in driving strategic initiatives, enhancing operational efficiency and fostering a culture of safety and inclusion. Skilled in mentoring and human resources management, achieving significant cost savings and operational excellence.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Joint Director Training
Indian Armed Forces
01.2023 - Current
- Reduced operational costs with rigorous budget management and vendor negotiations.
- Managed financial planning, forecasting, and reporting to ensure fiscal stability for the organization as it grew rapidly.
- Led efforts to identify new market opportunities, resulting in increased revenue streams.
- Collaborated with cross-functional teams to drive innovative solutions for complex business challenges.
- Handled crisis communications during challenging moments effectively preserving company integrity.
- Documented processes and drafted SOPs to comply with regulations and company policies.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
Human Resources Manager
Indian Armed Forces
03.2017 - 12.2022
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
Joint Managing Director
Indian Armed Forces
01.2015 - 02.2017
- Promoted diversity and inclusion within the workplace through policy creation and regular workshops for all staff members.
- Strengthened relationships with key clients through proactive communication and excellent customer service, ensuring retention and loyalty.
- Implemented data-driven decision-making processes across various departments, enabling more informed choices regarding future projects or resource allocation.
- Implemented employee training programs that enhanced productivity and fostered positive workplace culture.
- Championed corporate social responsibility initiatives that contributed to community development while enhancing the company''s reputation.
- Managed financial planning, forecasting, and reporting to ensure fiscal stability for the organization as it grew rapidly.
- Directed international expansion efforts by establishing strategic partnerships abroad, growing global presence significantly.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Joint Director Security
Indian Armed Forces
01.2011 - 11.2014
- Built strong relationships with external partners and stakeholders, facilitating collaboration on critical projects.
- Championed initiatives aimed at promoting diversity and inclusion within the workplace, fostering a positive work environment for all employees.
- Negotiated contracts with vendors, securing favorable terms that resulted in significant cost savings for the organization.
- Facilitated communication between departments, breaking down barriers that hindered collaboration within the organization and enabling more effective problem-solving efforts among teams.
- Ensured safety and security of major events at national level.
Manager Surveillance and Vigilance
Indian Armed Forces
09.2008 - 12.2010
- Enhanced security by conducting comprehensive video surveillance and monitoring activities over a frontage of 120 KMs
- Coordinated with IT staff to ensure seamless integration between surveillance systems and other technology platforms utilized within the organization.
- Proactively identified potential vulnerabilities within the existing surveillance infrastructure, recommending appropriate mitigation measures to management.
- Ensured compliance with local regulations by remaining current on industry standards and best practices related to surveillance operations.
- Implemented innovative solutions for increasing visibility in high-risk areas, reducing blind spots throughout the premises.
- Optimized resource allocation by regularly analyzing staffing needs based on historical trends and anticipated events or promotions within the facility.
- Maintained strict confidentiality regarding sensitive information, safeguarding company assets and reputation.
- Engineered, maintained and repaired security systems and programmable logic controls.
Manager Field Training Operations
Indian Armed Forces
09.2003 - 08.2008
- Accomplished multiple tasks within established timeframes.
- Enhanced operational satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions.
Team Leader Tactical Force
Indian Armed Forces
12.2000 - 08.2003
- Commandeered ground troops to eliminate non state elements in a highly hostile and stressed environment and ensured safety of local populace.
- Led e team to rescue people in the adverse situation of earthquake in north eastern region while ensuring continuous logistical support to include evacuation of injurers.
- Responded quickly to incidents and assessed active situations for security concerns.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
- Identified patterns and trends that resulted in undesirable outcomes or compromised program compliance and developed corrective action plans.
Education
Master of Science - Weapon Technology
Pune University
Nashik, India03.2012
Skills
- Operations Management
- Health and Safety Management
- Mentoring and Coaching
- Human Resources Management
- Problem-solving abilities
- Multitasking Abilities
- Organizational Skills
- Team Leadership
- Decision-Making
- Staff hiring
Certification
- Certification in Business Management, IIM Lucknow.
- Certification in Disaster Management with specialization in NBC Situation, Pune University.
- Certification in Talent Acquisition Technique, Defence Institute of Psychological Reacerch.
- Diploma in Surveillance and Safety Protocol at Industrial Level. Pune University.
Timeline
Joint Director Training
Indian Armed Forces
01.2023 - Current
Human Resources Manager
Indian Armed Forces
03.2017 - 12.2022
Joint Managing Director
Indian Armed Forces
01.2015 - 02.2017
Joint Director Security
Indian Armed Forces
01.2011 - 11.2014
Manager Surveillance and Vigilance
Indian Armed Forces
09.2008 - 12.2010
Manager Field Training Operations
Indian Armed Forces
09.2003 - 08.2008
Team Leader Tactical Force
Indian Armed Forces
12.2000 - 08.2003
Master of Science - Weapon Technology
Pune University
- Certification in Business Management, IIM Lucknow.
- Certification in Disaster Management with specialization in NBC Situation, Pune University.
- Certification in Talent Acquisition Technique, Defence Institute of Psychological Reacerch.
- Diploma in Surveillance and Safety Protocol at Industrial Level. Pune University.
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