Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Associate Consultant
Atos Syntel ( Eviden) , Mr. Baskaran Ramamoorthy
Tirunelveli
08.2022 - 03.2025
Monitoring and supporting production environments to ensure application uptime and performance.
Incident management handling through Jira, resolving production job failures, and application-related issues.
String testing performance to verify application functionality after resolving incidents.
Internal report preparations and root cause analysis to identify recurring problems.
Explored capabilities of CCM Extreme for managing customer communications across multiple output channels, such as email, SMS, and print.
Software Developer Intern
Sparkz Tech, Mr.Ahmed
Tirunelveli
02.2022 - 05.2022
Developed and maintained features for a web application under the guidance of a senior developer.
Participated in the full software development lifecycle, including coding, testing, and debugging.
Wrote clear and concise technical documentation for internal use.
Education
MCA 89.21% - Master Of Computer Applications
St.Xavier's College
Tirunelveli
06-2022
Bachelor of Science - Computer Science
Sarah Tucker College
Tirunelveli
05-2020
High School Diploma -
Velammal Matric Hr Sec School
Madurai
04-2017
Skills
Incident management
Root cause analysis
Jira management
Software development
Accomplishments
Bronze Accolade Award, Atos Syntel (Eviden), 30 August 2024
SAP S4 Hana Service Delivery Manager at ATOS-SYNTEL (Renamed as Eviden- An ATOS Business)SAP S4 Hana Service Delivery Manager at ATOS-SYNTEL (Renamed as Eviden- An ATOS Business)