KAMALANAYAKI R M
Chennai
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
Senior Process Specialist
RF Managed Services India Pvt Ltd
Chennai
12.2014 - Current
- Communicated effectively with all levels of personnel within the organization regarding process initiatives.
- Evaluated current business practices and processes and made recommendations for improvement as needed.
- Assisted in training staff on newly implemented systems or procedures.
- Coached staff on best practices to optimize their performance while meeting objectives.
- Conducted research on new technology solutions and resources to improve operational processes.
- Monitored progress towards defined goals, providing feedback when necessary.
- Participated in regular meetings with key stakeholders to discuss progress toward project goals.
- Analyzed existing processes and identified areas for improvement, making recommendations for changes where necessary.
Senior Analyst
AMP E-Technologies
Chennai
06.2013 - 06.2014
- Account Receivables (Cash Application) - The process ensures that the payments made by the Customers (Tenants) to our Client went into the books of the client on a daily basis
- The work ensures a daily delivery activity to the client
- The entire process is carried out by use of an MRI Software
- Responsible for the receipts processed by a team of Analysts
- Viewing the daily deposits through the bank website Allocation of receipts and updating daily tracker
- Ensure the SLA of the deliverables are not missed from a client standpoint Updating any defective receipts and marking opportunity for completed receipts in a defect matrix spread sheet
- Involved in training activities for new employees
- Processed the lockbox, DSK, ACH, WIRE and Returns Cash reconciliation on a daily basis Processed other AR forms Billing & Adjustments will be processed on client share point Processed tenant rent roll reconciliation on a weekly basis Prepared weekly call graph for the weekly review from a client stand point Achievements: Have received the Employee of the month – Jan 2014
Senior Analyst
ZENTA (Formerly GRO – Global Realty Outsourcing)
Chennai
10.2006 - 06.2010
- Account Receivables (Cash Application) - The process ensures that the payments made by the Customers (Tenants) to our Client went into the books of the client on a daily basis
- The work ensures a daily delivery activity to the client
- The entire process is carried out by use of an Oracle Software – J.D
- Edwards
- Engaged in reviewing a team of 4 members
- Accessing Bank sites for daily deposit details
- Updating daily tracker
- Assigning Radar (Resource Allocation) for the team
- Ensuring timely deliverables of deals to client on a daily basis
- Updating any defective deals and marking opportunity for completed deals in a matrix spread sheet
- Providing feed back to top management on any updates
- Give a comprehensive feed back to Manager in case of any issues raised by client
- Involved in training activities for new employees.
Education
MBA -
SRM Arts and Science College
01.2006
B.Com (Applied) -
Seethalakshmi Ramaswamy College
01.2004
Skills
- Operational Excellence
- Stakeholder Management
- JD Edwards software tool
- Experience working in MRI
- Accounts Receivables
- Adaptability and Flexibility
- Training expertise
- Teamwork and Collaboration
Languages
- English (Read, Write, Speak)
- Tamil (Read, Write, Speak)
- Hindi(Read, Write)
Personal Information
- Date of Birth: 09/30/1983
- Marital Status: Married
Languages
Tamil
First Language
English
Intermediate (B1)
B1
Hindi
Elementary (A2)
A2
Timeline
Senior Process Specialist
RF Managed Services India Pvt Ltd
12.2014 - Current
Senior Analyst
AMP E-Technologies
06.2013 - 06.2014
Senior Analyst
ZENTA (Formerly GRO – Global Realty Outsourcing)
10.2006 - 06.2010
MBA -
SRM Arts and Science College
B.Com (Applied) -
Seethalakshmi Ramaswamy College
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