Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Kamaldeep Singh

Product Manager
Pune,MH

Summary

Result-oriented product manager with a proactive and positive approach. Known for taking on additional responsibilities to achieve team objectives. Seeking a full-time position that leverages strong interpersonal, time management, and problem-solving abilities.

Overview

6
6
years of professional experience

Work History

Product Manager

Bajaj Finserv Health Limited
04.2023 - Current
  • Crafted a holistic 360-degree health tech product offering users seamless access to lab tests, doctor consultations, diet plans, wellness tracking, and health insights, leveraging plan benefits
  • Led network expansion, collaborating with leading labs and hospitals nationwide to establish a robust GTM, onboarded 90+ providers (Thyrocare, Dr. Lal Pathlabs, Redcliffe, Healthians, etc) via API and SaaS based integration
  • Optimized funnels for better conversion rate at each step using GA and CT (Increased funnel conversion from 30% to 54%)
  • Discovered levers to increase the number of transactions from 26k to 53.5k per month
  • Created dashboards on PowerBI to track and monitor data which assisted to drive core metrics (daily/weekly/monthly)
  • Led initiatives to enhance search functionality within the app, focusing on improving user experience, relevance, and efficiency.
  • Pioneered the integration of radiology services on our platform, establishing a new revenue stream and expanding the app's offerings to a new market segment, leading to increased ATS from ₹1600 to ₹2300
  • Managed end-to-end transactional communication processes for the labs journey, ensuring seamless coordination and effective messaging across users and partners.
  • Implemented strategies resulting in over 98% success rate in service guarantee fulfillment, achieved through proactive measures to minimize customer escalations

Product Management Intern

Bajaj Finserv Health Limited
04.2022 - 08.2022
  • Conducted competitive benchmarking analysis to assess the positioning of our app in the market landscape, identifying strengths, weaknesses, and areas for improvement in comparison to industry competitors
  • Gathered feedback from customers/partners through surveys, using findings to drive future enhancements and updates.
  • Collaborated with Product Owner and Stakeholders to initiate requirements analysis discussion to gather and elicit business requirements
  • Enhanced the journey for labs by funnel exploration and optimization using GA and CT
  • Created and analyzed dashboards using Power BI
  • Optimized SEO for B2B Labs and Hospitals
  • Created Use-cases and other relevant flowchart diagrams using MS-Visio to be added

Technical Business Analyst

Cognizant Technology Solutions, CTS
02.2019 - 06.2021
  • Collaborated closely with the Product Owner to understand the product's scope, ensuring alignment with strategic objectives and meeting the needs of stakeholders
  • Collaborated with Stakeholders to initiate requirements analysis discussion to gather and elicit business requirements
  • Participated in User Acceptance Testing (UAT) to compare actual with expected results and liaising with the dev team to resolve bug fixes
  • Analyzed the requirements and information on the basis of System Architecture Specification (SAS), Functional Specification Document (FSD) and Business Requirement Document (BRD) for the different vendors
  • Liaison among various stakeholders in business and different project teams to analyze the flow (nesting and deletion) for group provisioning task of a vendor for UAT and Production
  • Worked with the Vendor, Channel Secure team and IDaas team for integrating Okta with Channel Secure for the authorization/authentication process of the Vendor with the Client
  • Associated with project planning and managing implementation of new systems and recommended enhancements to existing system
  • Responsible for the sun setting process of a 3rd party application for the Business
  • Organized biweekly meetings with respective POCs to gather information for different vendor applications
  • Analyzed and gathered all the relevant information with respect to the Onboarding status of different vendor applications
  • Implemented merging of two applications, and post merging, took the responsibility to disassociate the former app from the network

UI Developer

Cognizant Technology Solutions, CTS
12.2017 - 02.2019
  • Developed a Single Page Application using Angular and made all the components functional and interactive
  • Front End development for the Bulk Upload feature of the Release Calendar application. It enables a user to upload an excel file consisting of different releases and generate a calendar based on the release and sprints
  • End to end testing of the Bulk Upload feature of the Release Calendar application
  • Prepared and fetched JSON data and, written services to merge frontend with backend
  • Designed and implemented responsive templates using HTML, CSS and JavaScript
  • Worked with stakeholders to develop technical solutions for different cases
  • Leveraged responsive web frameworks to complete deliverable ahead of the schedule
  • Conducted testing to identify bugs and make UI improvements

Education

PGDM - Finance

Goa Institute of Management
Goa
04.2001 -

B.Tech - Electronics And Electrical Engineering

KIIT University
Bhubaneswar, Odisha
04.2001 -

09.

Skills

Google Analytics, CleverTap, PowerBI, Strapi, Microsoft Office, Salesforce CRM Software, SQL, Wireframe Design, Azure & Scrum Framework, CSS, HTML, Product Metrics Analysis & Backlog Management, End to End Feature Delivery, User and UX Research

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Hobbies

Basketball

Badminton

Cooking



Timeline

Product Manager

Bajaj Finserv Health Limited
04.2023 - Current

Product Management Intern

Bajaj Finserv Health Limited
04.2022 - 08.2022

Technical Business Analyst

Cognizant Technology Solutions, CTS
02.2019 - 06.2021

UI Developer

Cognizant Technology Solutions, CTS
12.2017 - 02.2019

PGDM - Finance

Goa Institute of Management
04.2001 -

B.Tech - Electronics And Electrical Engineering

KIIT University
04.2001 -

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