Kamaljeet Singh

Qdesq.com is India's largest flexible workspace rental platform. We are the market leaders of supply, demand & transaction of flexible workspaces. Our offerings include - Hyper-flex, Bespoke Solution(s), Hot desks, meeting room, training room, virtual office, coworking, serviced and managed office. Website: www.qdesq.com

• Analyzed clients' requirements, delivering advisory services that informed decisions on commercial real estate and structured transactions.
• Led national initiatives that aligned organizational objectives with market opportunities, facilitating strategic growth.
• Analyzed clients' requirements and delivered advisory services on commercial real estate and structured transactions.
• Provided management insights on market development; directed and motivated team to align with organizational objectives.
• Conducted market research to identify trends and consumer needs.
• Oversaw financial management, including budgeting and resource allocation.
• Established and nurtured relationships with key customers, vendors, and partners to enhance collaboration and support business objectives.

• Smartworks is India's largest provider of shared agile workspaces. With sharp focus on state-of-the-art infrastructure, inspiring workspace design, customised offices, and latest office technology. Website: https://www.smartworksoffice.com/
• Managed documentation processes for office leasing to corporate clients, addressing fit-out challenges to ensure client satisfaction.
• Surpassed sales targets for continuous projects under annual operations plan. Estimated sales revenue and profitability for future projects to guide resource allocation.
• Steered business development team applying marketing insights for project acquisition and effective property management.
• Optimized customer care function operations to correspond with business market and consumer expectations.
• Supervised client accounts during entire project lifecycle from inception to completion, securing synchronization of layout design, cost analysis, and installation.
• Spearheaded regional strategy initiatives to enhance operational efficiency and increase market share.
• Formulated and applied performance metrics to track team progress and promote accountability within the team.

Formulated and applied performance metrics for tracking team progress and fostering accountability.

• Produced 02 reports per week to analyse job performance against team goals.

• Achieved successful closure of new deals, expansions, and renewals in Delhi NCR properties, enhancing occupancy levels from roughly 65% to 98%.
• Cultivated relationships with target organizations, identifying and pursuing new business opportunities to drive growth.
• Identified and secured qualified business opportunities from existing client base to meet and exceed targets.
• Nurtured robust client relationships through strategic communication, attaining 90% customer retention and satisfaction.
• Streamlined business development tracker for consistent accuracy in tracking and reporting opportunities.

• Identified business opportunities through acquisitions, engaging local commercial real estate agents and potential partners to expand market reach.
• Delivered timely forecasts and reports on sales activities, bolstering strategic decision-making and operational planning.
• Ensured timely client payments through management of financial collections and refund requests, coordinating marketing and legal teams to streamline leasing project workflows.
• Created comprehensive MIS reports that informed operational strategies. Managed property operations while guaranteeing compliance with legal standards in transactions. Established SOP compliance protocols to uphold regulatory requirements. Pursued ongoing process improvements to enhance overall operational effectiveness.
• Advocated for company in lateral and bilateral meetings and delegations.

August'02- August'07 with Britt Worldwide India Pvt. Ltd. as Regional Executive- Sales / Event Support

• Streamlined operational processes, enhancing efficiency and reducing turnaround times.
• Led cross-functional teams to develop and implement strategic initiatives, enhancing operational efficiency.
• Mentored junior executives, fostering professional development and enhancing team performance.
• Collaborated with senior leadership to define long-term business strategies and identify growth opportunities.